Europe Events Associate

1 week ago


London, United Kingdom FS-ISAC Full time

Job Status: Full Time Travel: 10 - 20%

Reports To: Global Intelligence Officer Positions Supervised: 0

Work Schedule: Monday - Friday (40 hours)

Background

The Financial Services Information Sharing and Analysis Center (FS-ISAC), is a not-for-profit entity, the only global cyber intelligence sharing community solely focused on financial services. Serving financial institutions and in turn their customers, the organization leverages its intelligence platform, resiliency resources and a trusted peer-to-peer network of experts to anticipate, mitigate and respond to cyber threats. FS-ISAC is headquartered in the US, with offices in Singapore, The Hague and London.

Position Summary

FS-ISAC hosts several physical multi-day conferences (Summits) globally, ranging in size from 400 - 1600 attendees, along with in-person member meetings, council meetings and other events. We are looking for a mid-level events associate to support member events in the EMEA region and coordination of events in North America, EMEA, and APAC. This role primarily handles the administrative tasks and the logístical support & coordination necessary to execute successful events. In this role, you will schedule small to medium size member events in the region, request business development involvement for sponsorship as needed, identify and book venue, develop attendee target lists, send invitations, follow-up with attendees and attend event to manage registration and on-site duties as needed. For larger member events handle coordination and ensuring support for people running the day-to-day logistics leads of those events.

Essential Functions
- Support all functions of production and planning of physical events and meetings.
- Manage template ‘production schedule’ to ensure internal and external teams are on-task.
- Budget creation and tracking with direction from finance and sponsorship development teams.
- Facilitate interactions with affiliates/sponsors in their participation at events.
- Coordinate event staffing and training.
- Leverage global corporate calendar to schedule member events in EMEA region.
- Create and send member attendee invites to event and follow-up as needed (currently Salesforce and HubSpot); member marketing to support invite copy.
- Send opt-in list to Sponsor(s) with thank you; business development to support copy.
- Document continuous-improvement process through evaluations, anecdotal and internal team input

Skills and Qualifications
- Successfully manage multiple events simultaneously and be able to juggle.
- Must be able to manage time and budget time to tasks appropriately, across several simultaneous events.
- Clearly and effectively communicates with individuals from a variety of backgrounds and experience. Speaks clearly in positive or negative situations; listens and gets clarification.
- Well-rounded event management experience with small and medium events to include booking venue, ordering food and beverage, on-site management and other as needed.
- Ability to maintain competent and calm composure in high-stress and/or problem situations.
- Solid administrative experience with calendar scheduling, Outlook, or Salesforce invitations, tracking RSVPs, follow-up as needed.
- Strong interpersonal skills, enjoys working with people and contributing to company goals.
- Self-starter with attention to accuracy and quality in time-driven environment.
- Demonstrate critical thinking skills to solve problems and/or pivot plans as needed.
- Enjoys being part of a team, asks for support and provides support to team.

Education and Experience
- Bachelor’s Degree in business management, hospitality, marketing, or communications preferred.
- 2-3 years of professional event support or management experience.
- Working skills in salesforce preferred; Office 365 skills required; working skills in HubSpot a plus.

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