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Case Notes Store/admissions Clerk
2 weeks ago
As a case note store/admissions clerk you will support our clinicians by ensuring they have all the relevant details of a patient's medical history in order to provide safe and appropriate patient care. Your support will also be required to ensure all emergency admission activity is recorded on our patient administration computer system.
To provide a 24-hour service to clinical areas, ensuring that those who require medical records receive them in a timely manner and in accordance with clearly defined policies, procedures and standards, to support the patient care process. High level customer service will be expected at all times
**The main duties of the role are as follows**:
- Dealing with emergency admissions, in response to telephone requests from admissions wards
- Locating, retrieving and preparing case notes for emergency admissions and outpatient clinics
- Re-filing medical case notes into store
This role is an excellent opportunity to commence a career in patient administration, with opportunities to move into other similar areas such as clinic prep, outpatient reception, outpatient booking etc.
Thank you for your interest in this role.
Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal’s Trust of the Year in 2020.
The Care Quality Commission rated King’s Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.
For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.
Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.
Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us.
Although this is an admin and clerical role, the Case Note Store role is physically demanding and the following will be required:
- The ability to lift and carry heavy medical case notes and cope with a lot of walking around the site
- A good standard of education
- Excellent communication skills
- Attention to detail and accurate input of data to the computer system.
- Good computer skills
Previous Patient Administration experience is preferred but not essential.
To see the full detailed job description and main responsibilities of the job please refer the job description attached
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