Gov.uk Content Designer
5 months ago
**Details**:
**Reference number**:
- 304628**Salary**:
- £31,349 - £36,928-
- A Civil Service Pension with an average employer contribution of 27%**Job grade**:
- Higher Executive Officer- D**Contract type**:
- Permanent**Business area**:
- CH - Communications/Marketing - External Communications**Type of role**:
- Communications / Marketing**Working pattern**:
- Flexible working, Full-time**Number of jobs available**:
- 1Contents
Location
About the job
**Benefits**:
Things you need to know
Location
- Cardiff, Wales, CF14 3UZAbout the job
**Job summary**:
This is an exciting opportunity to work with a creative and vibrant award-winning communications team in the heart of a modern organisation. Working to the Content Strategy Lead, you’ll be responsible for designing and managing all content on the Companies House GOV.UK channel.
You’ll be an ambassador for plain English with an excellent eye for detail. This role is at the heart of writing clear and impactful content that helps users to understand their responsibilities.
You’ll be the GOV.UK manager for Companies House and a key member of the digital content function in our highly skilled external communications team. In this role, you’ll work closely with specialist teams throughout Companies House to create high quality, user centred content.
As an advocate for user needs, you’ll love the challenge of translating complex language and processes into clear and engaging content. You’ll work closely with the communications team and the wider business to create engaging, accessible, and accurate content in a range of different formats, to meet the diverse needs of our users.
It’s an exciting time to join the external communications team at Companies House, and we’re looking for someone who can use their skills and enthusiasm to make our content as effective and impactful as possible. We can’t wait to welcome you to the team.
We are currently using a hybrid approach to the way we work. Our approach to hybrid working provides opportunities for you to be adaptable in the way you work so that you can achieve a healthy balance between your work and home life. We currently expect people to attend the Cardiff office a minimum of one day a week but the exact degree of choice you have will depend on your role and your day-to-day work activities and should be agreed through discussions with your line manager.
**Job description**:
You will:
- review, write, edit and publish content to strict deadlines, in keeping with the GOV.UK style guide and public sector accessibility standards
- design content to meet user needs and make sure complex language and processes are easy to understand
- work collaboratively with operational areas and other departments to design content that meets departmental needs and government publishing standards
- use analytical skills (including Google Analytics) to evaluate the effectiveness of GOV.UK content and identify ways to improve it based on data and user feedback
- work with the Government Digital Service (GDS) to review and update mainstream GOV.UK content
- work with our service owners/designers and the GDS content team to release new Companies House services on GOV.UK
- work with different disciplines within the external communications team to create high quality content that supports our strategy and business objectives
- build excellent relationships across teams and specialisms, providing advice to colleagues across the department on user centred content design
- promote and maintain high standards for written content across Companies House, developing guidance and training for customer facing colleagues
**Person specification**:
We’re looking for someone who can:
- demonstrate strong written communication skills and translate complex information into plain English using the GOV.UK style guide
- work with others across multiple disciplines and teams to build relationships and identify target audiences
- use evidence and insight to understand user needs and support content decisions
- think strategically to meet business objectives
- have difficult conversations with internal and external stakeholders about the importance of plain English and user centred content
- stand their ground when challenged, and collaborate to achieve the best outcome
- work to tight deadlines while managing competing priorities
We’re interested in people who have:
- excellent written skills and a keen eye for detail
- experience of using the GDS style guide or similar
- an ability to make complex information simple
- a passion for accessible and inclusive content
- an understanding of search engine optimisation (SEO) best practice
- experience of using Whitehall publisher for GOV.UK or similar content management systems
- experience of using customer insight to regularly evaluate and improve work
- awareness of agile methodologies, particularly in relation to content design and improvement
- experience of presen
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