Pa, Global Head Employee Advocacy

4 weeks ago

London, United Kingdom Standard Chartered Full time

**Job***: Human Resources

**Primary Location***: Europe & Americas-United Kingdom-London

**Schedule***: Full-time

**Employee Status***: Fixed Term

**Posting Date***: 05/Apr/2023, 8:16:06 AM

**Unposting Date***: 05/Apr/2023, 5:59:00 PM

**The Role Responsibilities**
- Standard Chartered is looking for highly organised and motivated Senior Personal Assistant to provide administrative support to the Global Head, Employee Advocacy.
- Ability to build strong partnerships with key stakeholders.
- Proven professional work experience in a similar support role, dealing with global time-zones, and multiple stakeholders.
- Strong organizational skills, proactive, detail oriented and ability to handle multiple priorities.
- Able to exercise good judgment in handling various issues on priority basis, handle multiple tasks at the same time and meet tight deadlines.
- Flexibility and adaptability
- Tact and diplomacy
- Excellent verbal and written communication and people skills
- Discretion and trustworthiness as often party to confidential information
- In-depth knowledge in using MS PowerPoint, Word and Excel

**Key responsibilities**
- Acting as a first point of contact. Screening phone calls, enquiries and request, and handling them when appropriate.
- Managing and coordinating diaries including booking of internal and external meetings/appointments, ensuring meetings are appropriately prioritised / delegated to other team members.
- Reminding the managers of important task and deadlines while ensuring availability of all key papers/documents in advance of key meetings
- Ensuring meetings start and end on time, so that Managers are able to fulfil meeting commitments, and ensure that adequate time is set aside to complete key deliverables prior to / between meetings.
- Prepare and process travel and expense claims.
- Taking responsibility for accounts and budgets
- Conducting research on behalf of the manager
- Producing documents, briefing papers, reports and presentations
- Support in organising events and conferences. Provide onsite support where necessary.
- Liaising with colleagues, suppliers and clients
- Miscellaneous task to support Manager

**Processes**
- Effective management, prioritisation and routing of verbal and written enquiries, multitasking under pressure whilst remaining calm and professional at all times
- Appropriate, clear, accurate and timely communication with all levels of staff. Actively engage with the team and ensure that all relevant information/memos are accurately cascaded to relevant team members
- Assist in creating and delivering reporting and presentations.
- Assist in managing specific business planning projects for the Managers
- Resolve complaints and deal with issues highlighted by the Managers
- Plan and coordinate the induction for new team members; arrange logistics for the new joiner like Bank ID’s, IT requirements, etc
- Administer all relevant system transactions on behalf of the Managers delegated authority (including Travel & Expense, PeopleSoft, e-Procurement and RMS)
- Ensure archives and files are maintained in effective formats
- Assist with the smooth running of the Managers’ office and ensure premises and IT issues are promptly addressed.
- Manage tracking of all costs, PO’s and accruals in line with budget process
- Work independently, with mínimal guidance whenever necessary
- Assist in delivering various ad-hoc projects (as required) to time, quality and budget

**People and Talent**
- Lead through example and build the appropriate culture and values.
- Work with the business to help deliver the Banks Employee Advocacy strategies and key priorities.

**Other Responsibilities**
- Provide cover and support for other PA’s across the HR area/ HRMT PAs
- Embed Here for good and Group’s brand and values in the team and across the wider HR function.
- Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
- Liaise, partner and coordinate with Culture, Corporate Sustainability, HR partners, Finance, D&I Analytics, Global Business Services as appropriate.
- Relevant years of experience in professional administration
- Experience in executive administration and managing multiple senior reporting lines
- Role requires credibility as an expert with senior stakeholders both internal and external to the Bank
- Understanding of Employee Advocacy in specific markets desirable, especially Europe, Middle East, Africa and Asia
- Excellent interpersonal & communication skills
- Strong collaboration and consulting skills
- Proven experience delivering in a complex organisation
- Exemplary integrity, independence and resilience

**Role Specific Competencies**
- Talent Management - Knowledge of how an organization attracts, recruits, retains, identifies and develops talent; ability to develop the talent required for an organization to achieve its short-term and long-term goals.
- Talent Assessment - Knowledge of the

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