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Ielts Exams Administrator
3 months ago
Career Opportunity
Mobile Testing Solutions Ltd (“MTS”) provides examination services to a wide range of global clients across UK and Ireland and also have an online language school specializing mainly in IELTS exam preparation courses.
MTS is currently looking for an IELTS Exams Administrator (Systems) at its London headquarters, situated at 65 Westcroft Square, London on a 12-months fixed term contract basis.
| IELTS Exams Administrator (Systems)
**Job Details**:
- Full-Time (Mon-Fri, 9am-5pm, 35-hour working week 35 hours per week)
- Salary: £22, 000 to £26,000 p.a., including London weighting
- Role type: Fixed term (12 months), with a high likelihood of making permanent after first year.
- Location: Office-based role at our Head Office at 65 Westcroft Square, London, W6 0TA, UK
- Eligibility: Must be eligible to work in the UK
- Start date: Immediate start.
- Reporting To: Senior ILETS Exams Administrator (Systems & Logistics)
**Main Responsibilities**:
- Create outputs from the exams systems such as attendance registers, seating plans, etc, and ensure these reach the correct recipients locally through the correct secure platform.
- Support the Senior Exams Administrator in coordinating the scheduling of all invigilators, examiners and other test staff for all MTS’s test days ensuring staffing corresponds to the number of test takers
- Process financial data for test payments and ensure systems are updated and reflecting accurate and up-to-date data during test preparation.
- Ensure all IELTS test sessions are prepared (away days, group bookings, public bookings)
- Communicate of upcoming IELTS test sessions of (confirm/cancel), sharing test day details (test taker numbers, times of arrival, staff names etc) and ensure all need-to-know information is communicated to all the parties involved (MTS staff, external staff, test venues)
- Ensure accurate and timely data entry in exam’s systems.
- Release all IELTS test dates on Plan Exams/ORS2 and MTS website back-end according to MTS’s test date schedule, in line with the SLA in place with the Exams Board and ensuring all test date systems are updated in a timely manner.
- Monitor the capacity of test sessions, suggesting to senior and IELTS exam managers of any new sessions to be opened/closed.
- Work with IELTS pre-test logistics administrator to ensure that paper-based orders correspond with capacity across all systems.
- On occasion process test-takers requiring special requirements (SR) (eg disability) to agreed policies, eg for modified test materials and ensure that all SRs are accommodated successfully, and that SRs are communicated to local venue staff and other relevant individuals. To feedback any issues arising from the failure to successfully implement SRs to Customer Care colleagues.
- Act occasionally as an invigilator/chief at MTS venue exam sessions taking place on weekdays.
**Person Specification**:
- Diploma in Business Administration, or equivalent
- A minimum of 1-2 years of experience in a full-time office or administration role
- Excellent attention to detail
- Customer Centric
- Can Do Attitude
- Excellent organizational and time management skill
- Ability to work effectively under own initiative, as part of a team and under pressure.
- Good communication and interpersonal skills
- IT Literate
If you think that you have the right profile for this position and you wish to join our friendly and dynamic team, please submit your up-to-date CV and short cover letter using the platform you are reading this job advertisement.
**Closing date**: 22 March 2024. The process may be extended if adequate applicants not received.
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