Receptionist

2 months ago


NewcastleunderLyme, United Kingdom Innov8 Agency Ltd Full time

**Receptionist**

**Salary: Starting at £19,000 per year**

**Location: Newcastle-Under-Lyme (Staffordshire)**

**Contract: Permanent, Full Time**

**Rota: Monday - Friday**

**Office hours: 9am - 5pm or 8:30am - 4:30pm**

**Onsite role**

Innov8 Agency are proud to be recruiting an experienced Receptionist to join the HR department of our Staffordshire based professional services client in their journey of exponential growth.

Our client are looking for an enthusiastic and motivated Receptionist who will demonstrate excellent communication skills and confidently represent the business when dealing with our Clients both face to face and over the telephone.

This is a full time role, working Monday to Friday either 9.00am to 5.00pm with a one hour unpaid lunch break or 8.30am to 4.30pm with a one hour unpaid lunch break.

**Duties & Key Responsibilities**
- Answering telephone calls and taking messages.
- Assisting the fee earning function and other teams as necessary across all practice areas.
- Assisting firm staff with generic administration functions e.g. photocopying, scanning, faxing.
- Undertaking (with help and training) typing and digital dictation.
- Assisting with the preparation of bundles for court.
- Helping with document and word processing for Sports Law department
- Using the case management system.
- Excellent Customer Service skills, confident with dealing with people at all levels.
- Experience of dealing with Horizon telephone system and high volume calls.
- Ability to work independently and as part of a team.
- Ability to remain professional and act in a confidential manner.
- Ideally proficient in Case Management systems ie Advanced Legal.
- Good IT Skills, in particular with Word, Excel, Outlook.
- Min 2 GCSE’s (Grades 5-9) including Maths and English or equivalent.
- Flexible and adaptable.
- Motivated and keen to learn new skills, happy to seek help when required.
- Reliable and adaptable, with the ability to use initiative.
- Accurate and pays attention to detail
- The ability to build strong working relationships with colleagues / stakeholders at all levels
- Fairness and objectivity
- Discretion with confidential information
- Good organisational administration and IT skills
- Good administration and IT skills
- A full driving licence

**Benefits**
- 21 days annual leave, plus Bank Holidays
- additional discretionary birthday day off, allowance increases with length of service.
- Life assurance benefit
- Free on-site parking and Wi-Fi
- Company pension scheme

**This is an opportunity to join a company on its journey of exponential growth.**

**Salary**: From £19,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Customer service: 2 years (required)
- Administrative experience: 2 years (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: Innov8Receptionist1


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