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Business Administrator Apprentice

1 month ago

Wimborne, United Kingdom CC Infrastructure Services Full time

This is an exciting opportunity to join our expanding head office team.

Due to continued growth. We're now looking for a Business Apprentice to start ASAP to complete their Level 3 Apprenticeship with us.

We are a family run business, who pride themselves in focusing on the well-being of our employees. We mentor and support our staff as much as possible, with regular appraisals and meetings to focus on their development and work satisfaction.

During your Apprenticeship you will be given the chance to experience each department of the business, getting to grips with how a business operates. You will see all stages of a project from the initial enquiry through to the completion of the works.

**Primary Purpose of Role**

To process administration work, ensuring excellent attention to detail and to maintain and develop the CC Infrastructure client base.

**Key Responsibilities/ Accountabilities**:

- Customer service /relationship liaison
- Answering incoming calls
- Completion and monitoring of quote follow up calls to maximise possible conversions
- Daily completion of diarised activities / calls / follow ups etc.
- Organising appointments for the Management team
- Carrying out customer satisfaction checks
- Provide regular sector/project progress updates
- Completing follow up calls from marketing activities
- Management of the stationery budget and ordering of office consumables

**Qualifications and Experience**:

- GCSE’s A-C grade in English & Maths
- Previous customer service experience desirable
- Word / excel knowledge

**Skills & Attributes**
- Excellent communication skills
- Prioritise own responsibilities effectively
- Trustworthy
- Adaptable
- Flexible & resilient to change
- Committed & reliable
- Self motivated
- Good sense of humour

**Location**: This position is based at our Head Office on the Ferndown Industrial Estate near Wimborne.

**Job Types**: Full-time, Apprenticeship, Permanent

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- On-site parking

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Wimborne, BH21 7RR

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