Cargo Operations Agent

7 months ago

London, United Kingdom Air Canada Full time

**Description**

**Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.**

This role is responsible for processing all Operational input processes and procedures for Import & Export Cargo, including liaising with Air Canada Cargo Customer Service Unit, Headquarter Departments, Warehouse personnel and external third parties. The role is additionally responsible for ensuring compliance with Service Level Agreements for Air Canada Customers, both on Inbound and Outbound Cargo.

**Duties & Responsibilities**:

- Accept, assign and process all aspects of Cargo, for Inbound and Outbound flights
- Process Hazardous, Valuable, Live, Perishable shipments for Inbound & Outbound flights
- Process all relevant paperwork for Inbound and Outbound flights, including CVEDs for perishable shipments
- Receive and answer queries from Customers, Warehouse personnel, Toronto Load Department, HMRC, etc. as required
- Process Rack & Bond checks and process Bad Order Reports
- Process Customs failures, check weight shipments, missing Cargo, as required
- Ensure status processing of Inbound & Outbound Cargo comply with agreed Customer Service levels
- Liaise with Transport Companies to book and transport UK / EU destined Cargo
- Liaise with Customer Service Unit for direction with priority allotments / bookings
- Assist Cargo Reception Agent as required
- Maintain British Aiport Authority Airside ID pass as required
- Ensure compliance with ACU online training

**Qualifications**
- Previous Cargo experience an advantage
- Good computer skills with a high level of accuracy
- Good verbal and written skills
- Must have an ability to use tact, good judgement and initiative
- Must be a team player and represent Air Canada in a professional manner
- Ability to work under pressure, plan workload and work to deadlines with mínimal supervision
- Wear Company uniform as prescribed and conform to Company grooming standard
- Required to wear PPE in designated high-risk areas
- Shift work with emphasis on flexibility to fit operational requirements
- Must have the ability to work in the UK without restriction

**Additional Assets**:

- Experience of WebLynx, Smartload, ABS, ETS would be an advantage
- DfT Security trained

**Conditions of Employment**:
**Linguistic Requirements**

**Diversity and Inclusion**

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.

  • Senior Cargo Operations Manager

    5 days ago

    London, Greater London, United Kingdom IAG Cargo Full time

    About IAG CargoWe are a leading airfreight logistics organisation, moving critical shipments worldwide. Our team is dedicated to delivering exceptional cargo solutions, working 24/7, 365 days a year.The RoleThis role requires a strong leader to oversee the critical team, managing high-value shipments with precision and urgency. You will balance strategic...

  • Cargo Operative

    6 months ago

    London Heathrow Airport, United Kingdom China Eastern Airlines Full time

    The purpose of the this position is to be responsible for monitoring air cargo logistics business processes, and assisting Cargo Manager to maintain and manage the safe operation of freighters. Job description: l Working as Freighter Duty Manager, in the coordination of freighter operations and on-site flight turnaround (requires access to the Stansted...

  • Senior Cargo Operations Professional

    4 weeks ago

    London, Greater London, United Kingdom Qatar Airways Full time

    Job Description:As a Senior Cargo Operations Agent with Qatar Airways Cargo, you will be responsible for providing operational and customer service functions, including interaction with customers and Ground Handling Agents for import and export cargo. Your primary objectives will be to identify needs and improve cargo services and operational performance for...

  • Product Manager

    5 days ago

    London, Greater London, United Kingdom IAG Cargo Full time

    Critical Cargo Product LeadIAG Cargo is seeking a highly skilled product lead to develop and implement strategies for our critical cargo operations. This is a unique opportunity to join a dynamic and innovative team, driving growth and efficiency across our global network.The ideal candidate will have:Strong experience in product management, with a focus on...

  • Cargo Operative

    6 months ago

    London, United Kingdom First Call Contract Services Ltd Full time

    First Call Talent Solutions are currently recruiting for a permanent day and night shift Cargo Operative to join a global logistics company based near Heathrow Airport, Hounslow. **Salary: £26’000 - £32’000 (Negotiable dependent on experience)** **Night Shifts: Tuesday to Friday 10pm-9am with 1 hour break** **Day Shifts: Monday to Friday 10am-8pm (1...

  • Qatar Airways Cargo Logistics Manager

    4 weeks ago

    London, Greater London, United Kingdom Qatar Airways Full time

    Transforming Air Freight:The air freight landscape is rapidly evolving, driven by digital technologies and changing customer expectations. As a Senior Cargo Operations Agent with Qatar Airways Cargo, you will be part of a team that is shaping the future of air freight. Your role will involve:Providing operational and customer service functions, including...

  • Cargo Operations Manager

    4 weeks ago

    London, Greater London, United Kingdom Right Now Recruitment Full time

    Cargo Operations Manager Role Overview:Right Now Group, a leading recruitment agency, is seeking a skilled Cargo Operations Manager to join one of its esteemed clients in the Heathrow area. The ideal candidate will oversee warehouse operations and staff to meet demanding schedules and budgetary targets while ensuring Health & Safety and Security protocols...

  • [cargo King Uk] International Logistics Operator

    7 months ago

    London, United Kingdom CARGO KING (U.K.) LIMITED Full time

    Our client, **CARGO KING (U.K.) LIMITED** is recruiting an **International Logistics Operator (Korean Speaking) **to join their business in the UK. **Location**: 450 BAH ROAD, LONGFORD, WEST DRAYTON, UB7 0EB, THE UNITED KINGDOM **--------------------------------------------------------------------------------------------** **1. PURPOSE OF THE JOB** -...

  • Senior Cargo Sales Agent

    7 months ago

    London, United Kingdom Qatar Airways Full time

    We are pleased to announce this incredibly exciting opportunity as a Senior Cargo Sales Agent. This role is in the Qatar Airways United Kingdom and Ireland Cargo Team based at our office in Heathrow. The role: - Contribute towards meeting and exceeding the UK & Ireland revenue and tonnage targets. - Use knowledge of the market, customers and QR services to...

  • Lng Cargo Operator

    6 months ago

    London, United Kingdom Chevron Full time

    Total Number of Openings 1 Chevron Supply and Trading (S&T) provides a critical link between the market and Chevron's upstream, downstream and chemicals companies. We provide commercial support to our crude oil and natural gas production operations and to our refining and marketing network. Headquartered in Houston, Texas, and have offices worldwide -...

  • Cargo Dangerous Goods Agent

    6 months ago

    London, United Kingdom Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** **Hours of work**:The Department is open 7 days per week between the hours of Monday - Sunday...

  • Cargo Team Lead

    4 weeks ago

    London, Greater London, United Kingdom Right Now Recruitment Full time

    Job Summary:Cargo Agents are led by a skilled professional who ensures efficient cargo and mail movement, meeting agreed SLAs and carrier agreements. Key responsibilities include:Leading and managing a team to guarantee sufficient staffing levels and minimize overtime and sickness absence.Liaising with warehouse and external contractors for streamlined...

  • [cargo King Uk] International Logistics Operator

    6 months ago

    London, United Kingdom CARGO KING (U.K.) LIMITED Full time

    Our client, **CARGO KING (U.K.) LIMITED** is recruiting an **International Logistics Operator (Korean Speaking) **to join their business in the UK. **Location**: 450 BAH ROAD, LONGFORD, WEST DRAYTON, UB7 0EB, THE UNITED KINGDOM **--------------------------------------------------------------------------------------------** **1. PURPOSE OF THE JOB** -...

  • Heathrow Cargo Ground Handler Leader

    4 weeks ago

    London, Greater London, United Kingdom Right Now Recruitment Full time

    Heathrow Cargo Ground Handler Leader Role Summary:We are seeking an experienced and highly skilled Heathrow Cargo Ground Handler Leader to join our client's team at Heathrow Airport. As a leader in the cargo ground handling team, you will be responsible for overseeing warehouse operations and staff, ensuring Health & Safety and Security protocols are upheld,...

  • Warehouse Cargo Operations Manager

    4 weeks ago

    London, Greater London, United Kingdom Right Now Recruitment Full time

    About the Opportunity:We are seeking a highly skilled Freight Warehouse Operative to join our client's busy warehouse environment. As a key member of the team, you will be responsible for ensuring the safe and secure delivery of cargo worldwide.Key Responsibilities:Loading and unloading cargo using forklift truck and mechanical equipment.Using hand-held...

  • Coordinator, Cargo Gateway Customer Service

    6 months ago

    London, United Kingdom American Airlines Full time

    Location: London Heathrow Apt Cargo (LHR-CRGO) Requisition ID: 72596 Please note that the possession of a US passport does not qualify for the work permit. **Intro**: Are you ready to explore a world of possibilities, both at work and during** **your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become...

  • Head of Operational Standards

    7 months ago

    London, United Kingdom Menzies Aviation Full time

    **OVERVIEW** People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in over 58 countries, across 6 continents. But at the heart of our business is our people. **ROLE PURPOSE** A...

  • Product Manager

    2 weeks ago

    London, United Kingdom IAG Cargo Full time

    About IAG Cargo We are in the business of moving things. From antibiotics to rhinoceros, gold bullion to avocados and everything in between. Whatever people need, wherever they are. Our Role We are a logistics and cargo brand of International Airlines Group (Aer Lingus, British Airways, Iberia, Level and Vueling). Our team is driven by determined...

  • Product Manager

    2 weeks ago

    London, United Kingdom IAG Cargo Full time

    About IAG Cargo We are in the business of moving things. From antibiotics to rhinoceros, gold bullion to avocados and everything in between. Whatever people need, wherever they are. Our Role We are a logistics and cargo brand of International Airlines Group (Aer Lingus, British Airways, Iberia, Level and Vueling). Our team is driven by determined...

  • Product Manager

    2 weeks ago

    London, United Kingdom IAG Cargo Full time

    About IAG Cargo We are in the business of moving things. From antibiotics to rhinoceros, gold bullion to avocados and everything in between. Whatever people need, wherever they are. Our Role We are a logistics and cargo brand of International Airlines Group (Aer Lingus, British Airways, Iberia, Level and Vueling). Our team is driven by determined...