Operations Administrator

3 weeks ago


London, United Kingdom Sintali Full time

**Who are we?**

Are you worried about the climate crisis and how it will impact our future? So are we.

That’s why we are on a mission to make sure every building on this planet is green.

Combatting the climate crisis is behind everything we do as a company. We are a small organisation but we strongly believe that a strong team with a clear purpose can make a real impact. Our mode of operation is do good and be good. We always strive to do good for the planet, and also be a good employer.

The built environment contributes almost 40 percent to global energy-related greenhouse gas emissions. We want to get that number down as quickly as possible.

We were founded to verify the impact of the built environment around the world, acting as an independent third party to validate sustainability claims made about buildings and ensure companies are genuinely making a positive difference.

**The role**

We are looking for an operations administrator to support the daily operations of our company. We’re seeking a self-motivated and proactive individual who is committed to operational excellence and client satisfaction.

To be successful in this role, you should be comfortable working with numbers, manipulating datasets, and thinking critically to solve problems. We’re a small team, so the Operations Administrator will thrive with a high variety of tasks (including invoicing, query handling, reporting and HR).

**Key tasks and responsibilities**:

- Managing client-facing inboxes and responding to queries in a timely manner
- Preparing invoices for clients, monitoring payments, chasing bad debt and managing supplier registration.
- Updating company databases and preparing regular reports (both for internal and external purposes).
- Supporting on accounting processes such as posting receipts and tracking expenses.
- Organising company events and supporting in developing team culture..
- Researching new legislation, policy changes and other business requirements..
- Performing other duties and providing administrative support as assigned.

**Key skills and experience**:

- Keen attention to detail
- Ability to follow standard processes and procedures
- Ability to prioritise competing responsibilities
- Possess excellent written and verbal communication skills
- Ability to manipulate, analyse and interpret quantitative data
- Proficiency in using MS Office, including Word, Excel and PowerPoint
- Self-motivated, with the ability to work from home without supervision

**Requirements**:

- Minimum 1 year work experience in an operational role (or similar)
- Ability to work from home
- Must be authorised to work in the United Kingdom
- (Desirable) further education in business administration, such as NVQ/SVQ, OCR, or BTEC qualifications

**Location**:Remote but must be based in the UK and able to travel to London on a regular basis for team meetings

**What does Sintali offer you?**
- A challenging position within a fast-growing, purpose-driven, international startup, with a real opportunity to have significant impact on our vision and business growth
- A remote-first work environment with regular in-person meetings in central London
- A team of enthusiastic, passionate colleagues who prioritise collaboration and impact
- Space for personal development, career opportunities and contributing to a sustainable future
- Access to virtual courses (to be used within and outside of work) and an annual professional

development budget
- A competitive salary and benefits package including 25 days holiday

**Salary**: £24,000.00-£27,000.00 per year

**Benefits**:

- Bereavement leave
- Company pension
- Free or subsidised travel
- Sick pay
- Work from home

Schedule:

- Monday to Friday

**Experience**:

- Operations management: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in London

Application deadline: 11/02/2024



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