Customer Service Advisor
3 weeks ago
**Full-time Customer Service Advisor**
Join our growing team as a full-time Customer Service Advisor in our Perth office on Friarton Road. Previous experience in a similar role and/or industry is not essential but would be advantageous. This is a full-time, Monday to Friday position, between the hours of 8am to 5pm.
**What you'll do**:
- Take inbound calls from customers who might have a technical query about their boiler, want to book a service or purchase a new boiler
- Make outbound calls to schedule engineer visits and help coordinate their diaries
- Send outbound communications to prospective clients, detailing the services we offer
- Create invoices and carry out a wide range of similar administrative tasks
- Be part of a supportive, fun, and friendly customer service team
**What you'll bring**:
- Brilliant listening skills
- A passion for problem-solving
- An ability to empathise and understand customer needs
- A passion for delivering brilliant customer service
If your interested please send your CV and if we think you might be right for this role, we will invite you for a face-to-face interview at our office. If you need us to make any adjustments to our recruitment process, do let us know and we will accommodate you in any way we can.
**Salary**: £10.00-£12.00 per hour
**Benefits**:
- Company pension
- Free parking
- On-site parking
Flexible Language Requirement:
- English not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Perth, PH2 8BB: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
Application deadline: 31/08/2023
Expected start date: 04/09/2023
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