X2 Gp Receptionists

1 month ago


London, United Kingdom Station Road Surgery Full time

**JOB TITLE**

X2 GP Receptionist (Part-time permanent 18 hours per week)

**JOB SUMMARY**

It is the responsibility of each receptionist to assist in the smooth running of the practice in general and project a positive friendly image to our patients and other professionals who may contact us either in person or via the telephone.
- To facilitate patients accessing the clinical care provided by the practice
- To support the GP's and Nurses in providing that care
- To act as the first point of contact to patients and visitors accessing the practice
- To undertake mandatory learning and training annually

**ACCOUNTABLE TO**
- GP's and Nurses (for medical matters)
- Practice manager or Reception manager (for all other matters)

**KEY RESPONSIBILITIES**
- To ensure that all patients, visitors and inbound telephone calls to the practice are greeted professionally.
- To manage the flow of patients arriving at the reception desk for appointments, prescriptions and general queries.
- Manage appointments on EMIS e.g. booking appointments, arriving patients, cancelling and re-arranging appointments.
- Keep new patient registration forms, prescriptions request forms, practice leaflet etc... stocked up.

**OTHER INFORMATION**
- Cover for other reception team members may be required for sickness and annual leave.

**CONFIDENTIALITY**
- In the course of seeking treatment, patients entrust us with, or allow us to gather sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

**BENEFITS**
- NHS Pension
- 4 weeks annual leave

**Job Types**: Part-time, Permanent
Part-time hours: 18 per week

**Salary**: £10.50 per hour

**Benefits**:

- Company pension

Schedule:

- Day shift

Ability to commute/relocate:

- London, DA15 7DS: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 08/05/2023


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