Concierge

3 weeks ago

London, United Kingdom Warwick Estates Full time

Location: Glenburnie Road, Tooting, SW17 7DJ

**Job Summary**

To assume a residential on-site role and provide a point of contact for the residents and their need. To ensure that the property is run smoothly and to provide a security presence and administration assistance where necessary.

**Responsibilities & Duties**
- To provide all necessary services to the residents as per their instructions of senior management.
- To communicate efficiently with all other members of staff, the residents, guests and onsite contractors.
- Responsible for welcoming residents and guests to the property.
- Responsible for the cleanliness and comfort of the reception area and common parts at all times.
- To respond proactively to resident requests. Always respond a timely and polite manner.
- During working hours, you will be located at the reception desk expect when carrying out any required work within the building.
- You will be required to carry out a minimum of two inspection of the common areas of the building. At the end of your shift, you must ensure the property is clean, tidy and that all electrical/technological appliances are in good working condition at all times.
- External site patrols.
- While manning the main reception desk, you may be required to carry out a variety of administration and office tasks.
- At all times you are to ensure the security of the building is not jeopardised in any way.
- You are always to assist residents together with their guests and visitors when and where required. It should be remembered that your duty is to the residents, however, please note that any assistance given to any individual should not distract from your duties required to the whole.
- To perform all necessary porter duties. These duties include but are not limited to carrying luggage/packages for residents, running errands (if cover available), cleaning duties as and when required, any other physical activity as required.
- To receive and distribute all mail. All registered mail and deliveries should be logged before distribution to the individual apartments.
- Ensure that you are always courteous, polite and positive to residents, guests, suppliers and the public in general.
- To monitor all persons at the property and ensure they have a right to be present.
- To answer the telephone and deal with general enquires. To log messages, requests and events.
- To monitor the presence of workmen working within the building and supervise their activities to ensure minimum disturbance to residents.
- Co-ordinate access and building systems from front desk suite and monitor and react to alarms as directed.
- Liaise with Emergency Services as required.
- Log and report any incidence of disrepair by using the appropriate procedure/tool at your disposal. Immediately inform senior management of the incidence. This should include all building defects, plumbing, heating and lighting in the common parts, 24 hours a day, and 7 days a week. Where such defects are considered an emergency, they should be reported to senior management immediately.
- Report and monitor Health & Safety issues and ensure a safe working practise is adhered to.
- Carry out communal lighting inspections of the building and replace or report any defective bulbs. You are only permitted to replace bulbs following current Health & Safety regulations for working at height.
- To collect, securely tie, refuse sacks if found on inspection walk through and place in the bins storage areas provided in the communal parts. No bags or rubbish should be left in the common parts over night or for a long period of time.
- Ensure that all spillages and rubbish is cleared away immediately and that all areas of the building (principally the reception hall) are always immaculate.
- Carry out any additional duties as directed.
- Be flexible and have a hands on approach. Please offer help and assistance to others where you can.

**Person Specification**
- Experience in hospitality/concierge.
- Confidence and discretion to be used with high profile residents.
- Ability to take ownership of an operation when alone.
- Professional, precise, courteous and dedicated.

**Qualifications & Skills**
- Experience in a front office role**.**
- Experience and involvement with a facilities management role
- Basic / intermediate IT skills with a good knowledge of Office / Excel and word.
- Concierge / PA Skills.
- Event management experience.
- Security Industry Authority (SIA) training would be beneficial, but is not a requirement.
- Sharp eye for detail.
- Passion for delivering outstanding service.
- Excellent communication skills.
- Able to cope with pressure.
- Able to multitask and still deliver a top-quality service.
- Able to work under a full confidentiality agreement.

**Company Summary**

Warwick Estates are appointed by a variety of clients who discharge and delegate the property management functions in each property lease to Warwick Estates by means of a Management Agreement or co

  • Concierge

    1 month ago

    London, United Kingdom Ombra Real Estate Full time

    A Concierge Officer at a luxury residential building is responsible for providing exceptional customer service and support to residents, ensuring their comfort, convenience, and safety. This role requires an individual who is attentive, resourceful, and possesses excellent communication skills. Below is a detailed job description for a Concierge Officer at a...

  • Concierge

    4 days ago

    London, United Kingdom Antony James Recruitment Full time

    Job Role - Concierge / Receptionist Our well-established London based client are seeking a confident, friendly individual to join their luxury jewellers in a Concierge, in a front of house/ receptionist type opportunity. There is a salary on offer of £26000 per annum. The role is Monday - Saturday with one weekday off.What will you be doing?The role of...

  • Concierge

    1 month ago

    London, United Kingdom Remus Management Full time

    **Your New Job Title**: Concierge **Company**: Crabtree **Location**: North London **Hours**: 37.5 Monday - Friday **About this Role**: We are looking for a Concierge to join one of our flagship developments based in North London. This close knit team are looking for an enthusiastic, hard working, professional concierge who is able to join the site and...

  • Concierge

    1 month ago

    London, United Kingdom Thomas Webb Recruitment Ltd Full time

    **Position**: Floating Concierge **Location**: Various Residential Apartment Buildings across London **Shifts**: Rotational, Including Day and Night Shifts **Contract Duration**: TBC **About the Role**: We are looking for a dedicated and customer-focused individual to join our team as a floating Concierge,. This role will involve providing top-notch service...

  • Concierge

    3 days ago

    City of London, United Kingdom Antony James Recruitment Ltd Full time

    Job Role - Concierge / Receptionist Our well-established London based client are seeking a confident, friendly individual to join their luxury jewellers in a Concierge, in a front of house/ receptionist type opportunity. There is a salary on offer of £26000 per annum. The role is Monday - Saturday with one weekday off. What will you be doing? The role...

  • Concierge

    1 month ago

    London, United Kingdom HCA Healthcare UK Full time

    **Role: Concierge** **Location - London Bridge Hospital, 27 Tooley St, London SE1 2PR** **Permanent and Fulltime - 37.5Hrs per week, shifts between 0630 and 2130** **Salary - Competitive + Benefits (pension, health cover, flexible benefits and excellent career development)** **About the Role** We have a new opportunity for a Concierge at The London...

  • Concierge

    1 month ago

    London, United Kingdom St James Apartments Full time

    **Concierge Required: St James Luxury Apartments** **Salary**:£25,000 - £27,000pa (dependent on experience) As the Concierge you will be in charge of St James Luxury Apartments. A newly-constructed apartment building located in a quiet mews off Jermyn Street comprising 13 private residential apartments over six floors. **What will you be doing?** You...

  • Concierge

    2 weeks ago

    London, United Kingdom Daniel Owen Ltd Full time

    Are you an experienced Concierge looking for a new challenge? Daniel Owen have an exciting opportunity that awaits you to become a Concierge in a vibrant development located in the London area. In this role, you'll be entrusted with ensuring unparalleled customer experiences and services for all residents, guests, contractors, and clients.As a Concierge,...

  • Accounts Assistant

    1 week ago

    London, Greater London, United Kingdom Media Concierge Full time

    If youve already proven yourself as a great team player with strong clerical/admin skills and a hard working, get stuck in attitude, you could build a great career as an Accounts Assistant here at Media Concierge. And if you are good with numbers and have an interest in finance/accounts, well offer all the support and training you need to excel within our...

  • Concierge

    2 weeks ago

    London, United Kingdom Portico Full time

    **Company Description** Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...

  • Concierge

    1 month ago

    London, United Kingdom Portico Full time

    Company Description Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...

  • Concierge

    1 month ago

    London, United Kingdom Portico Full time

    Company Description Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...

  • Concierge

    2 weeks ago

    London, United Kingdom Portico Full time

    Job DescriptionPortico are on the lookout for an experienced Residential Concierge to join our team on a 1 year FTC, based at an iconic media building in White City that has been converted into a luxury residence.If you are looking for the perfect place where your upbeat and positive personality would be welcome, consider becoming part of our concierge team!...

  • Concierge

    5 days ago

    London, United Kingdom Portico Corporate Reception Management Full time

    Job DescriptionPortico are on the lookout for an experienced Residential Concierge to join our team on a 9 month maternity cover contract, based at an iconic media building in White City that has been converted into a luxury residence.If you are looking for the perfect place where your upbeat and positive personality would be welcome, consider becoming part...

  • Concierge

    2 weeks ago

    London, United Kingdom Daniel Owen Ltd Full time

    Are you an experienced Concierge looking for a new challenge?Daniel Owen have an exciting opportunity that awaits you to become a Concierge in a vibrant development located in the London area. In this role, you'll be entrusted with ensuring unparalleled customer experiences and services for all residents, guests, contractors, and clients.As a Concierge, your...

  • Concierge

    1 month ago

    London, United Kingdom Deverell Smith Full time

    **Job details**: **Posted** 29 February 2024 **Salary** £28000 - £30000 per annum **Location** City of London **Job type** - Permanent**Discipline** - Property Management & Operations**Reference** Pod Euston_1709223581 **Contact Name** Jonathan Catt **Job description**: **Job Title**: Concierge (DAYS) Shift **Sector**: Private rentals - 50...

  • Concierge Night Shift

    3 days ago

    City of London, Greater London, United Kingdom Abbatt Property Recruitment Full time €12 - €13

    We have Temporary Day & Night Concierge opportunities for residential developments located across the City of London. As a Concierge you will be responsible for the delivery of the highest levels of customer service to all residents, guests and external contractors at the Development and will be the first and main point of contact for all queries. Your key...

  • Concierge Night Shift

    4 days ago

    City of London, Greater London, United Kingdom Abbatt Property Recruitment Full time €12 - €13

    We have Temporary Day & Night Concierge opportunities for residential developments located across the City of London. As a Concierge you will be responsible for the delivery of the highest levels of customer service to all residents, guests and external contractors at the Development and will be the first and main point of contact for all queries. Your key...

  • Concierge

    16 hours ago

    London, United Kingdom Hyatt Corporation Full time

    Concierge Hyatt Regency Hyatt Regency London Stratford GB - ENG - LondonFront OfficeHourly/Entry Level EmployeeFull-timeReq ID: LON005911Local Summary Concierge Just some of the benefits you will enjoy as a Concierge 12 complimentary nights a year across Hyatt Hotels worldwide Discounted hotel stays across Hyatt not just for you but also...

  • Concierge

    4 weeks ago

    London, United Kingdom Just Ask Estate Services Full time

    **Concierge** **Job Purpose** To create a positive first impression, being of tidy personal appearance, wearing uniform and identification badge, provide exceptional levels of customer service that will meet the needs and expectations of residents. The Rota is based on a 2-week rotation Week 1 - Sunday - Wednesday Wee - 2 - Monday - Wednesday £11.95...