Technical Operator

1 month ago

Andover, United Kingdom Rich Products Corporation Full time

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.

**PURPOSE STATEMENT**:

- Carry out production duties in line with requests from Shift Management assisting in achieving high quality, low cost manufacture, meeting service levels to satisfy customer’s requirements.
- Assist the business to maintain a safe working environment and protect all associates and guests.
- To ensure products manufactured are safe, legal and comply to customers quality standards.

The hours are 2200-0600 Sunday to Thursday

**KEY ACCOUNTABILITIES/OUTCOMES**:

- Work in a safe manner to comply with statutory health and safety legislation and company policies.
- Operate and adhere to all key processes and procedures including CCPs, production activities and administration to ensure food safety standards are met.
- Adhere to company quality system, ensuring product manufactured is to the correct specification. All products to meet company quality standards ensuring the finished product meets customer quality requirements.
- Proactively managing issues around food safety and quality ensuring they are escalated to shift management as appropriate and in a timely manner.
- Ensure all production requirements are met and that line outputs are maximised at every opportunity to deliver plan attainment and efficiency targets. Be proficient in operation of line equipment within a designated area. Trouble-shoot and resolve technical machine issues. Proactively work with shift management, engineering and sanitation to minimise lost time, in particular, leading changeover activity in an efficient manner.
- Ensure minimum wastage of materials at all times through effective working practices on the line and effective control of processes.
- Ensure line cleaning is efficiently and effectively carried out, that meets food safety standards and minimises lost time. Ensure customer audit standards are adhered to and a clean and tidy workplace is maintained.
- Ensure that all administration is completed to meet legal requirements and that relevant systems are maintained, including, Traceability, Health and Safety, Good Manufacturing Practices, ERP etc.
- D365 proficient with system and manage data collation in an effective way.
- Communication and escalation of issues to Shift management in a timely manner and conduct effective shift handovers.
- Work as a leading member of the production team, ensuring efficient line operations and maintaining team morale.
- Being proactive in your self-development and looking for opportunities to progress when they arise
- Involvement in problem solving and continuous improvement activity.
- Proactive development of skills and supporting the training and CI initiatives for the team.

You must comply with Rich Products Limited Health and Safety policies and procedures at all times.

**KNOWLEDGE/SKILLS/EXPERIENCE**:

- Critical- Previous Production Line experience
- Managing within Quality Standards ensuring that Products meet the specifications of the business and customers
- Be able to support the Shift Management Team in efficient running of the Production line.
- Problem Solving and CI Skills
- Proactive and solution based focused
- A level of manual dexterity
- Ability to work in a fast-paced agile environment
- Ability to communicate and understand clearly both orally and in writing in English to ensure that all health and safety procedures are understood and can be easily followed.
- Desirable- Food Manufacturing / FMCG Experience
- Experience of working in a TPM environment
- Continuous Improvement
- Experience of Food Safety
- Working in a Safety Critical Environment

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