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Member Liaison, Buying and Billing Administrator

4 months ago

Bishop's Stortford, United Kingdom Samco Full time

**Researching and buying for Members. Accurate processing of related administration.**

**Samco **are a buying group for 500 farms, from offices based in Bishop’s Stortford.

Samco purchase business inputs from 350 suppliers, for their members, who farm 85,000 hectares, which is around 10% of the total cropped land in the UK Eastern Region.

By knowing members requirements, we work as an extension to their farm offices. This opportunity is to work in a fast paced, friendly office, supplying fuels, fertilisers, seeds, crop protection, building materials, electricity, gases, office supplies, machinery & workshop parts, tools, tyres, decorating materials, insurance and a whole lot more.

**Principal Duties and Responsibilities**
- Answering the telephone
- Taking orders and enquiries from members
- Progressing enquiries, obtaining quotations and researching options from suppliers
- Placing orders on members’ accounts and placing with suppliers
- Address and resolve member and supplier queries in a timely manner
- Monthly checking of supplier statements
- Updating member details on system and adding of new members
- Various office duties, to support running of the business

**PERSON SPECIFICATION**

**Skills**

Essential:

- Strong IT skills. Microsoft Office packages, particularly Word and Excel.
- Commercially astute
- Excellent communication skills
- Able to work as part of a team
- Friendly and engaging
- Well organised and able to prioritise
- Able to conduct targeted member phone calls

**Experience**

Essential:

- Previous work experience in administration, working with invoices and accounts
- An excellent telephone manner and ability to communicate at all levels
- Previous sales or face to face customer experience

Desirable:

- Experience of agriculture, agricultural supply businesses, building materials, machinery or industrial parts industry, UK food sector and country life and living

**Knowledge**

Essential:

- Office ordering, invoicing and accounts processes

Desirable:

- Product knowledge of commodities purchased by farms

**Qualifications**

Essential:

- Minimum Maths and English GCSE or equivalent

Desirable:

- 'A’ levels, Accounting or Business skills qualifications

**Personal Attributes**

Essential:

- Self-motivated team player
- Confident and excellent communicator
- Ability to provide excellent member service
- Organised with a good attention to detail
- Determination to understand key products and processes

**BENEFITS**

**Salary**
- Min.£26,500p.a. Depending upon your skills and what you can deliver, there is headroom to earn significantly more in this role, going forwards

**Other**
- 23 days holiday per annum, plus all bank holidays, rising with length of service.
- Free onsite parking
- Free Life Insurance
- 3% employer pension contribution
- Staff Discounts for Fuels and goods from our retailers and suppliers

**Job Types**: Full-time, Part-time

Pay: From £26,500.00 per year

Expected hours: 40 per week

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Accounts Receivable: 1 year (preferred)

Work Location: In person

Application deadline: 03/06/2024
Reference ID: Member Account Administrator