Sia Hospitality Concierge

3 weeks ago


Birmingham, United Kingdom SNSG LTD Full time

**About us**

SNSG is an established security provider with 20 years experiance. We are professional, customer-centric, engaging and our goal is to ensure our clients customers receive an unrivalled exclusive experience whilst visiting their premises..

Our work environment includes:

- Growth opportunities
- Lively atmosphere
- Wellness programs

We offer a competitive salary and benefits package as well as a growth opportunity within SNSG LTD.

**Qualifications**
- Customer service experience.
- High school diploma.
- Must be able to pass a background check and drug test.
- 2 years of customer service experience in food and beverage.
- ESSENTIAL FUNCTIONS IN THIS JOB**:We are looking for individuals who enjoy working with people, possess a professional appearance, demeanor, and personality, and are eager to learn and grow with the company. We are willing to train the right individual for success in this position, but he or she must be willing to learn and practice all aspects of the job.**

**Essential Responsibilities**:

- Greet customers upon entrance into the hotel and provide excellent customer service.
- Answer incoming phone calls from guests, restaurant staff, and housekeeping staff.
- Schedule reservations for guests with the hotel front desk.
- Answering phones in a friendly manner while also providing basic information about the hotel and its services.
- Preparing restaurant orders for customers.
- Cleaning and sanitizing all surfaces in the restaurant and bar area.
- Restocking restaurant items including plates, glasses, utensils, etc.

**Job Types**: Part-time, Permanent

**Salary**: £12.00-£14.00 per hour

**Benefits**:

- Company pension
- Employee mentoring programme
- Health & wellbeing programme

Schedule:

- 8 hour shift
- Day shift
- Weekends only

Ability to commute/relocate:

- Birmingham: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer Service: 3 years (required)

Work Location: In person



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