Customer Service Advisor German Speaking

3 days ago

Portsmouth, United Kingdom Wiggle CR Full time

Are you a fluent German speaker looking to further your career?

What will you be doing:
Working as part of the customer service team you will be responsible for helping maintaining Wiggle’s global service levels across all media and contact types. Supporting our German and English customers via contact sources of pre-sale, during-sale and after-salequeries related to all products, brands and services.

What hours will I work?

2 Week rotating shift pattern

Week 1 and 2:06:00 - 14:00

Week 3 and 4:14:00 - 22:00

1 in 3 weekends, shifts between 10:00 - 18:00

Duties and responsibilities:

- Monitoring, responding and resolving customer queries on Social media
- Monitoring and responding to customers reviews across various platforms
- Calling customers when they request a call back service to answer their queries / resolve any issues
- Ensure that all communications with customers are conducted in a professional and courteous manner
- Offering alternative solutions where appropriate with the objective of ensuring customer satisfaction.
- Any other Customer service related task

Knowledge, Skills and Experience:

- Strong communication skills both written and verbal in German and English
- Strong attention to detail and aiming for excellence in delivery
- Experience of working in a fast paced office environment as part of a professional team
- Ability to manage and coordinate changing priorities, have high standards and be capable of multi-tasking
- Self-motivated and confident decision maker with the ability to nail actions and a positive "can do" attitude
- Ability to demonstrate strong communication skills and liaise with all members of the business including Senior Managers and Directors
- Ability to be flexible with work duties and hours as required by the team and business
- Ability to attend other sites for which travel may be required

What’s in it for you?

If working alongside some of the most creative people isn’t enough, we offer you:
Excellent career progression opportunities, 25 days annual leave, Staff discount, 5% pension contribution, company sporting events and a smart casual dress code.

Being diverse and inclusive are key to our company values. You can find out more about the actions we’re taking to support diversity on the Wiggle and Chain Reactions careers page on our websites.

**Job Types**: Full-time, Permanent

  • German Speaking Customer Service Administrator

    4 days ago

    Portsmouth, United Kingdom wild recruitment Full time

    **German Speaking Customer Service Administrator** **Portsmouth** **£24,000 - £26,000** **Hours**: 8am - 4pm, Monday to Friday **Benefits**: Free on site parking, 25 days holiday + Bank holidays, enhanced pension scheme, staff discount, incentive scheme and more! Wild are working with a leading business who are looking for a German speaking Customer...

  • German speaking Sales Administrator

    3 weeks ago

    Portsmouth, United Kingdom CV-Library Full time

    FRENCH SELECTION (FS) German speaking Sales Administrator Location: Portsmouth Salary: up to £27,000 per annum depending on experience Ref: 4230AG To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4230AG The company: A well-established FMCG company who design, develop and sell...

  • German speaking Sales Administrator

    3 weeks ago

    Portsmouth, United Kingdom French Selection Full time

    FRENCH SELECTION (FS)German speaking Sales AdministratorLocation: PortsmouthSalary: up to £27,000 per annum depending on experienceRef: 4230AGTo apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4230AGThe company: A well-established FMCG company who design, develop and sell speciality...

  • German Speaking Customer Service

    22 hours ago

    Portsmouth, United Kingdom CV-Library Full time

    Are you a detail-oriented, bilingual professional looking for a new challenge? We are looking for a dynamic Administrator to join well-established team and support the administrative needs of their sales department. This exciting role will work closely with the UK, German, Swiss, and Austrian sales teams, making fluency in both English and German (written...

  • German speaking Sales Administrator

    3 days ago

    Portsmouth, United Kingdom French Selection UK Full time

    FRENCH SELECTION (FS) German speaking Sales Administrator Location: Portsmouth Salary: up to £27,000 per annum depending on experience Ref: 4230AG To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4230AG Website: The company: A well-established FMCG company who design, develop and...

  • German speaking Sales Administrator

    2 weeks ago

    Portsmouth, United Kingdom French Selection UK Full time

    FRENCH SELECTION (FS)German speaking Sales AdministratorLocation: PortsmouthSalary: up to £27,000 per annum depending on experienceRef: 4230AGTo apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4230AGWebsite: www.french-selection.co.ukThe company: A well-established FMCG company who...

  • German speaking Sales Administrator

    4 days ago

    Portsmouth, United Kingdom French Selection UK Full time

    FRENCH SELECTION (FS)German speaking Sales AdministratorLocation: PortsmouthSalary: up to £27,000 per annum depending on experienceRef: 4230AGTo apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4230AGWebsite: www.french-selection.co.ukThe company: A well-established FMCG company who...

  • German speaking Sales Administrator

    3 days ago

    Portsmouth, United Kingdom French Selection UK Full time

    FRENCH SELECTION (FS)German speaking Sales AdministratorLocation: PortsmouthSalary: up to £27,000 per annum depending on experienceRef: 4230AGTo apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4230AGWebsite: www.french-selection.co.ukThe company: A well-established FMCG company who...

  • Administration Assistant

    3 weeks ago

    Portsmouth, Portsmouth, United Kingdom The Workshop Full time

    Job OverviewWe are currently recruiting for an Administration Assistant to join our German speaking team at The Workshop.In this role, you will provide sales and administrative support to our customers and internal teams, working closely with other sites across Europe.Your Key Responsibilities:Administrative tasks including data entry and report...

  • German Speaking

    1 month ago

    Portsmouth, United Kingdom CV-Library Full time

    German-Speaking Sales Administrator (Account Coordinator) Portsmouth £24,000 - £28,000 We have an exciting opportunity to join an established team as an Account Co-ordinator to support the administration needs of the Sales team. I am seeking a highly organised and proactive German Speaking - Sales Administrator to support the sales team and...

  • German Speaking

    1 month ago

    Portsmouth, United Kingdom CV-Library Full time

    German-Speaking Sales Administrator (Account Coordinator) Portsmouth £24,000 - £28,000 The Role We have an exciting opportunity to join an established team as an Account Co-ordinator to support the administration needs of the Sales team. I am seeking a highly organised and proactive German Speaking - Sales Administrator to support the sales...

  • German Language

    3 days ago

    Portsmouth, United Kingdom Workshop Recruitment Full time

    **German Language - Customer and Sales Support Administrator** **Portsmouth** **Permanent** We are looking for a fluent German speaking sales & customer support administrator to join our client who has a growing team based in Portsmouth. You will provide sales and administrative support to customers and the non-office based sales team with a...

  • Customer Service Advisor

    7 months ago

    Portsmouth, United Kingdom Pro Site Full time

    **MUST BE AVAILABLE IMMEDIATELY** Our client is looking for a Customer Service Advisor to join their team in Portsmouth. Key Responsibilities include (but not limited to) - Making outbound calls to our clients and customers. - Data Entry. - General administrative duties. **Knowledge, Experience and Skills** - Excellent written and verbal communication...

  • Customer Service Representative

    2 weeks ago

    Portsmouth, Portsmouth, United Kingdom French Selection Full time

    Candidate Overview: We are looking for a motivated and organised individual to fill the role of Customer Service Representative - German Market. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in the German market, responding to enquiries, and resolving any issues efficiently.Key...

  • Customer Services Advisor X6

    6 days ago

    Portsmouth, United Kingdom Huntress Full time

    A Multinational Energy Company based in Portsmouth is seeking a Customer Advisor to join their team on a contract basis for 6 months initially. An extension is highly likely. 100% office based in Portsmouth Job Role & Key experience we are looking for: - Telephone customer services experience - the Advisors will be working in the connections team who are...

  • Customer Advisor

    4 days ago

    Portsmouth, United Kingdom Tate Full time

    **Customer Service Advisor** **Portsmouth, PO6** **Full time, 37 hours per week (Monday to Friday)** **3 months, extension very likely** **£11.00 per hour** Tate have partnered with a multinational energy company to recruit a Customer Service Advisor within the Connections team, based in Portsmouth. **The Role** The connections team are the first...

  • Customer Services Advisor

    1 week ago

    Portsmouth, United Kingdom Huntress Full time

    **Customer Services / Data Entry / Administrator** **Key Information**: - Title - Customer Service Advisor/ Admin Assistant - Location - Portsmouth - 100% onsite - Duration - 6 months - extension very likely - Salary - £12.72 per hour - Hours - 37.5 - 40 per week - ASAP Start - Speaking with business customers - Data Processing - imputing data and...

  • German Speaking Sales Administrator

    3 weeks ago

    Portsmouth, United Kingdom The Workshop Full time

    We are looking for a candidate who has fluent German language skills who is able to converse and complete administration at business level.As part of the German support team, you will provide sales and administrative support to customers and the non-office based sales team and liaising with other sites of the business within Europe.This is a varied and fast...

  • German Speaking Sales Administrator

    3 weeks ago

    Portsmouth, United Kingdom The Workshop Full time

    We are looking for a candidate who has fluent German language skills who is able to converse and complete administration at business level.As part of the German support team, you will provide sales and administrative support to customers and the non-office based sales team and liaising with other sites of the business within Europe.This is a varied and fast...

  • German Speaking Sales Administrator

    4 weeks ago

    Portsmouth, United Kingdom The Workshop Full time

    We are looking for a candidate who has fluent German language skills who is able to converse and complete administration at business level. As part of the German support team, you will provide sales and administrative support to customers and the non-office based sales team and liaising with other sites of the business within Europe. This is a varied and...