Customer Advisor
5 days ago
**Customer Service Advisor**
**Portsmouth, PO6**
**Full time, 37 hours per week (Monday to Friday)**
**3 months, extension very likely**
**£11.00 per hour**
Tate have partnered with a multinational energy company to recruit a Customer Service Advisor within the Connections team, based in Portsmouth.
**The Role**
The connections team are the first point of contact for customer wishing to have a new electricity connection, increase the size of their existing connection, install generation, or move the equipment supplying their property. The company also speak to manycustomers regarding other general engineering enquiries, and take payments for all chargeable works.
**Key Duties and Accountabilities**:
- Advisors will also speak to many customers regarding other general engineering enquiries and take payments for all chargeable works
- You will be well organised with the ability to work to deadlines. You will possess the ability to motivate people and have a passion for delivering excellent customer service.
- You will have experience using basic computer packages and telephone experience is essential as this the main job role.
- Telephone customer services experience
- Must have a high level of accuracy & compliance and be IT literate as will be using multiple systems at once
- High organisational Skills
- Skills to manage own workload
- The ability to work to/meet deadlines
- Experienced with working in fast paced environments
Tate is acting as an Employment Business in relation to this vacancy.
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