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Customer Advisor
2 weeks ago
Job role: Customer Advisor x 10
Length of assignment: 3 months
Pay: 12.72 p/h (PAYE)
Location: Office based in Portsmouth
We are currently looking to recruit 8 Customer Advisors in the Portsmouth area. This is a fantastic opportunity to work for one of the UK's largest utilities provider.
**Benefits**:
- 2 weeks training
- In-house buddy system for extra support
- Weekly pay
- Holiday accrual
- Great transport links to site (by train or bus services)
- Parking on site
Job role summary:
Advisors will be working in the connections team who are the first point of contact for customers wishing to have a new electricity connection, increase the size of their existing connection, install generation, or move the equipment supplying their property.
Main duties:
- Inbound call handling
- Accurate use of multiple systems at once
- Liaise with customers regarding general engineering enquiries
- Taking over the phone payments for all chargeable works
Experience and skills required:
- Experience within a busy inbound contact centre environment
- Must have a high level of accuracy & compliance and be IT literate as will be using multiple systems at once
- High organisational Skills
- Skills to manage own workload
- The ability to work to/meet deadlines
- Experienced with working in fast paced environments
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
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