German Speaking Customer Service Administrator
3 days ago
**German Speaking Customer Service Administrator**
**Portsmouth**
**£24,000 - £26,000**
**Hours**: 8am - 4pm, Monday to Friday
**Benefits**: Free on site parking, 25 days holiday + Bank holidays, enhanced pension scheme, staff discount, incentive scheme and more
Wild are working with a leading business who are looking for a German speaking Customer Service Administrator to join their friendly team. You will be responsible for providing customer service and sales support to a dedicated portfolio of accounts.
**Other responsibilities include**:
- First point of contact for client queries
- Taking client order requests and processing them on the in-house system
- Building rapport with a portfolio of clients and handling issues and requests efficiently
- Providing excellent customer service
- Liaising closely with the field based sales team and other internal departments
- Updating the system accurately and regularly
**Skills required**:
- Fluent German essential
- Proven experience in a Customer Service or Administration led role
- Strong attention to detail and accuracy skills
- Proficient computer skills (Word/Excel)
- Able to work well under pressure and towards deadlines
- Strong written and verbal communication skills
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