Domestic Abuse Triage Officer

2 weeks ago


St Helens, United Kingdom Castlefield Recruitment Full time

**Domestic Abuse Triage Officer - Housing Association - About The Client**:
Castlefield Recruitment are currently working with a Merseyside based housing association who are looking to appoint a Domestic Abuse Triage Officer on a temporary basis until March 2023. The role pays £16.18 an hour umbrella.

**Domestic Abuse Triage Officer - Housing Association - About The Role**:

- To be the first point of contact and triage services for customers who require support, identifying key risk factors for those at risk of domestic abuse
- To complete relevant risk assessments to assess the level of risk and safety factors
- You will ensure that customers are referred to the appropriate service to receive support to ensure safety and minimise risk, including internal and external referrals
- You will allocate cases to the Safer Estates Team for ongoing support, alongside providing administrative support

**Domestic Abuse Triage Officer - Housing Association - What You Need**:

- Experience working within the housing or supported housing sector is desired
- Experience working and engaging with people and families suffering from domestic abuse is essential
- Knowledge of domestic abuse legislation and best practise is desired
- Personal resilience when dealing with difficult situations and identifying mechanisms to deal with these
- Knowledge and Experience of Safeguarding Practices and Procedures



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