Receptionist

2 weeks ago


Exeter, United Kingdom Norse Group Full time

**Receptionist - South West Norse**
- **Location**:Great Moor House, Exeter, EX2 7NL
- **Salary**:£20,758.40 (Pro rata, FTE 40 hours), equating to £9.98 per hour
- **Hours per week**:35
- **Shift pattern**:Monday - Friday, 9.00-17.00

South West Norse represents the highly successful joint venture partnership between Norse Group and Devon County Council, providing a range of facilities management and contract services across the South West region. We currently have an excellent opportunity for a Receptionist to join our well-equipped team at Great Moor House, Exeter on a permanent, part-time basis working 35 hours per week.

**The Role**:
As our FM receptionist, you will assist with the efficient and effective day to day operation of the Facilities Management service at Great Moor House, Exeter. Being the face of the occupiers of the building, you will be responsible for providing excellent customer service and resolving queries at first point of call wherever possible. Within this consumer facing role, your duties will also consist of:

- Supporting our Facilities Management team with general administrative and clerical tasks such as updating and maintaining information systems including the helpdesk works orders and intranet/internet.
- Assisting with the financial procedures by raising orders, processing invoices, analysing and maintaining information.
- Coordinating arrangements for meeting room bookings and take responsibility for the smooth operation of the process.
- Maintaining good working relationships with those occupying the premises and respond to requests

We are looking for a confident, enthusiastic and focused individual to ensure our professional services are delivered alongside:

- Previous customer service experience
- Self-motivated, able to work under own initiative.
- Able to plan, organise and prioritise work effectively
- Excellent IT skills including ability to troubleshoot in respect of IT equipment
- Able to work flexibly to meet the demands of the job/operational requirements.

**_Please read the attached job description and person specification to ensure you meet the criteria for the role before applying._**

**_ We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination._


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