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Fast Track Non Delegated File Handler

4 weeks ago

Bolton, United Kingdom Keoghs Full time

Working in our Non Delegated Authority Motor team the file handler will handle litigated delegated and non-delegated motor instructions on behalf of key insurer clients.

**Key Accountabilities**
- Reviewing files, noting and abiding by Client Guidelines
- Knowledge of litigation, the CPR Rules and Court procedures
- Formulating initial and ongoing Strategy, efficiently and effectively, having in mind the appropriate fee structure.
- Draft reports confirming Strategy and agreeing the most suitable approach with the client.
- Throughout the lifetime of a case, being aware of the overall spend on a claim, whether fixed fee or hourly rate.
- Undertaking negotiations with Third Party Solicitors
- Liaising with Insured and Insurers and Brokers where necessary
- Ensuring ‘actions’ are carried out as per Action Lists in Case Management System
- Undertaking Court Hearings
- Ensuring relevant tasks are delegated to the paralegals
- Accurately recording time and management information
- Accurately processing bills in accordance with Client Guidelines
- Ensuring files are kept within ISO 9001 guidelines
- To ensure compliance with the SRA Standards & Regulations

**Experience, Skills and Qualifications**
- Sound and practical experience of handling RTA litigated files is essential, with evidence of managing own case load and reporting skills
- Ability to work as part of a Team
- Ability to use own initiative
- Ability to plan and prioritise workloads
- Ability to recognise and delegate some tasks
- Excellent listening and verbal communication skills
- Good telephone negotiation skills
- Ability to follow work processes and keep to Strategy
- Ability to recognise when sensitivity and tact are required
- Ability to make decisions
- Ability to remain calm under pressure
- Good IT skills including Word, Outlook, and experience of a Case Management System preferred

Values:
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;
Keoghs values:

- We are connected
- We are dynamic
- We are innovative
- We succeed together

**Contract Type**
- Permanent

**Area**
- Personal Injury and Jurisdictions

**Sub Area**
- NDA Motor

**Office**
- Bolton - Parklands

**Closing Date**
- 10 Jun 2024

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