Customer Service Apprentice
5 days ago
An amazing new opportunity has become available within Protech, they are currently looking for their next Customer Service Apprentice to join their expert team of Business Developers
**Main Duties**
As a Customer Service Apprentice in the Business Development Team you will:
- Generate and qualify leads by supporting and working with the Business Development team
- Develop relationships with a wide range of businesses. Utilise your telephone manner and communication skills and build long-lasting relationships.
- Develop knowledge within IT Disposal industry
- Complete general administration duties, such as inbound and outbound calls, supporting our CRM database and booking in customer collections.
- Support E-Marketing and Lead generation across the business to obtain more business.
**Requirements**:
**Desired Skills and Qualities**
- Can manage your own workload and pipeline
- Self-motivated and a passion to grow within the position and team
- Ability to work under pressure when needed and still achieve targets
- Excellent communication skills - professional and articulate
- Brilliant telephone manner
- Computer literate
- Company first attitude and willing to support wherever the business needs.
**Desired Qualifications**
- GCSE Maths and English A*-C (9-4) or equivalent (desirable)
**Benefits**
**Salary, Hours and Benefits**
- £11,100 per annum
- Monday to Friday, 8:30am - 4:30pm
- Generous annual leave entitlement
**What Apprenticeship Training will you Receive?**
The successful applicant will complete and obtain a Level 3 Customer Service Specialist Qualification through Learning Curve Group.
You will be taught through:
- 4-6 Weekly 1-2-1 Sessions with your tutor
- 6 weekly hours of Off The Job Training
- The course is an 18 month long programme
**Next Steps**
**Eligibility Criteria**
**Contact Info**
**Job Types**: Full-time, Apprenticeship
**Salary**: £11,100.00 per year
Schedule:
- 8 hour shift
Work Location: One location
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