Customer Onboarding Assistant
4 weeks ago
**Customer Onboarding Assistant**
TMS Legal is a market leader in Sub Prime Claims. We have a close knit team of 30 staff and are currently expanding the business. We currently have several customer onboarding assistant roles available. Would suit someone who has customer services / phone experience and good communication skills. Target driven.
**Role Includes**:
Full training will be given. You will be fully supervised until you achieve the required level of competence.
Contacting new customers:
- Reviewing their basic details
- Reviewing their questionnaire responses
- Requesting ID if necessary
- Answering any questions
Updating of the CRM system accordingly for each action.
Ad Hock assistance to Credit Control / FOS teams in busy spikes
**Hours**:
40 hours per week - office based. 9-5 as standard.
**Pay Scale**:
£10.45 per hour.
Standard holiday pay, Ferndown office, Parking space, Drinks provided.
**Job Types**: Full-time, Permanent
**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 20-40 per week
**Salary**: £10.45 per hour
**Benefits**:
- Company events
- Company pension
- On-site parking
- Work from home
Schedule:
- Monday to Friday
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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