Office Administration Assistant

1 month ago


Wimborne, United Kingdom Ridgewater Energy Ltd Full time

Ridgewater Energy are passionate about ending fuel poverty and reducing carbon emissions from homes. If you are passionate about helping those that need it most. Then we are the right company for you.

We develop and deliver energy efficiency and fuel poverty projects and are tendered to deliver assistance schemes across Dorset for the Local Authorities. We advise householders on saving energy in the home, the funding available to assist them and we also assist landlords in meeting their legislative obligations.

Due to the energy crisis, rising fuel bills, expansion and additional contracts, we are looking for an energetic and motivated person to join our Office bound Support Administration Team.

**Main purposes of job**

**Key tasks**

Assist customers with energy advice/scheme advice.

Booking survey appointments.

Data entry and management of company systems including Excel spreadsheets.

Energy advisor administration and record keeping for reporting.

Basic Auditing and Account administration support.

General office administration tasks.

Other ad-hoc office/project administration tasks as required.

**Desired Knowledge/Experience/Skills**
- Customer service experience, either via telephone or face to face.
- Ability to develop and maintain effective working relationships.
- Good knowledge and understanding of Excel and databases.
- Excellent verbal communicator, particularly an articulate phone manner.
- Strong English writing skills.
- Must be willing to attend company training to gain energy advisor knowledge
- Excellent organisation skills

**Behavioural Competencies**
- Motivated by results and exceeding expectations of clients and customers.
- Ability to assimilate information quickly.
- Good attention to detail.
- Ability to accurately follow instructions.
- Proactive and good team player.
- Diplomatic and able to negotiate with customers.
- Must be compassionate, patient & understanding to our client’s needs.

**Reporting To**

Managing Director

**How to apply**

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- On-site parking
- Private medical insurance
- Wellness programme

Schedule:

- Monday to Friday

Work Location: In person



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