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Office Administrator Assistant

4 months ago

Wimborne, United Kingdom Anniversary House Full time

**A bit about us**

Anniversary House Cake Decorations is a UK leading manufacturer and distributor of Cake Decorations and Baking products into the retail and wholesale trade in the UK and overseas. We love to bake, decorate and celebrate

We are a small privately-owned family business based at Cake HQ at Bedrock Park in Ferndown.

Our team is focused on producing design-led, quality baking and cake accessories that we ourselves are proud to use All of our Sugarcraft is handcrafted in the UK by an expert team of artisans, and we are proud of our heritage and to be supporting British manufacturing

The company is looking for an experienced and adaptable **part-time** Office Administrator to join the business as an integral supporting role to the rest of the office.

If you have a passion for administration, customer interaction and reporting - we would LOVE to hear from you

**A bit about the role**
This position includes responsibilities across customer service, data entry and reporting. You will be the key supporting role to all other team members in the office, providing day to day support as well as covering responsibilities during colleagues annual leave.In brief, you will:

- Deal with customer queries
- Establish good relationships with our smaller customers, supporting them where required
- Order entry
- Invoice and receipt entry
- Reporting on company performance to support decision making and purchasing strategy
- This role is part-time and ideally we’re looking for someone to work between 09:30 - 14:00, Monday - Friday._

**A bit about you - an adaptable support specialist with strong IT skills**

**It’s essential that you**:

- Are a confident communicator
- Have a friendly and professional telephone manner
- Are super organised
- Are a confident user of IT systems including excellent skills in Microsoft Office, particularly Outlook, Word & Excel
- Have great attention to detail

**It would also be great if you had**:

- Previous experience using the Sage 200 CRM software

**Benefits**
- 25 days holiday (plus Bank Holidays) (pro-rated to contracted hours)
- Healthcare Cash Plan
- Perks at Work Scheme
- Company pension scheme
- Staff Product Samples
- Free onsite parking
- Enhanced Company Sick Pay
- Casual Dress

**Job Types**: Part-time, Permanent

Pay: £24,000.00-£26,000.00 per year

Expected hours: 22.5 per week

**Benefits**:

- Casual dress
- Company events
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- Administrative experience: 2 years (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person