Team Admin Assistant

2 weeks ago


Luton, United Kingdom East London NHS Foundation Trust Full time

An exciting vacancy has arisen for a full time (37.5 hours per week) Band 3 Team Admin Assistant, based at Bungalow 2, Beech Close, Dunstable. LU6 3SD, to support Luton Older Persons Service (LOPS).

We are looking for an enthusiastic and motivated person who is flexible and has excellent secretarial, administrative and communication skills. You must have the ability to work unsupervised and under pressure and be able to deal sympathetically with patients and relatives of people with mental health problems. Your main responsibilities will be to provide comprehensive secretarial and administrative support to the LOPS team. Previous medical experience in a mental health or other NHS setting is preferred.

You will be part of an existing team of Team Administrators who provide comprehensive secretarial and administration support to the Service. You should have good verbal and written communication skills.

1. To ensure that all incoming post is date-stamped and distributed to the appropriate persons, and that out-going mail is sorted according to internal, external departments and relevant agencies.
1. To receive all incoming calls to the service/team and deal appropriately in a courteous and helpful manner.
1. To deal with a range of queries from the public and other agencies in a polite and helpful manner, also by telephone and face to face encounters, seeking advise and guidance from Team Administration Lead.

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Please see JD (Job Description) and PS (Personal Specification) for full details of role requirements.


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