Marketing Assistant

2 weeks ago

Belfast, United Kingdom Allen & Overy Full time

Allen & Overy is a leading global law firm operating in over thirty countries. We work on some of the most challenging and important deals and have built a reputation for delivering exceptional legal solutions that help our clients grow, innovate and thrive. The legal industry is changing, and we're committed to leading that change, putting our people first, embracing new ways of thinking and integrating technology into our everyday work. Our business teams work hand-in-hand with our lawyers, Consultants and other specialist teams, and are ambitious, driven and leaders in their field.

With us, you will constantly be learning and growing. We invest in you by offering exceptional professional and personal development - providing training, mentoring and practical support. We offer rewarding careers that are built around your strengths and designed to ensure you can achieve your personal and professional goals, recognising that those may look different for everyone.

We have a powerful commitment to diversity, equity and inclusion. We’re determined to play our part in advancing a workplace where progress is made by harnessing our differences - whatever defines you, we ask you to bring your whole self to work. What truly defines a career at Allen & Overy? We recruit the best and ask for the best of you. We provide challenge, support and a place for you to belong. And together we excel, working on meaningful projects of global significance.

**Department purpose**

The Client Relationship Management (CRM) team sits within the Global Business Development, Marketing & Communications function. Dedication to clients is one of Allen & Overy's core values and to this end client relationship management is at the forefront of its global strategy.

**Role purpose**

As a Marketing Assistant, you will support Global Relationship Managers across a portfolio of accounts in the management of the firm's relationships with its key strategic clients. You will also work closely with other business development and marketing team members and with other support areas such as Finance, IT and HR.

**What you will do**

The role will include but not be limited to:
Documentation / reporting
- Supporting with the preparation of client-facing documentation and reports including, but not limited to: client relationship brochures, management information (MI) reports, panel pitches, management information, reports, client presentations, value-add reports and contact cards
- Developing and distributing internal communication for the global client team and within the firm (e.g. disseminating client-specific market intelligence, internal updates, financial reports etc)

Data collation and management
- Producing client-related research and analysis including: client strategy, client structures, financial performance, key contact mapping, competitor activity, developments in the client's markets and client needs analysis (to help identify leads and opportunities), monthly reporting on client financial performance, recent relationship activity, pitches, meetings etc
- Collecting and coordinating various client information globally
- Maintaining client information on A&O’s internal systems to ensure it is kept up-to-date (e.g. secondment trackers, activity trackers, client snapshot pages on the intranet)
- Keeping track of proposals and opportunities in A&O’s CRM system (EPiC), and keeping EPiC up-to-date with relevant client content and activities

Other
- Preparing for and attending regular internal meetings with the Global Relationship Manager, Global Relationship Partners and other core team members to agree client targeting plans, monitor progress against objectives, identify opportunities and monitor financials
- Driving the strategic mailing process on each account to ensure strategic communications such as publications, client event invites are sent to key clients in a timely and coordinated fashion
- Supporting the Global Relationship Manager on the management of secondees at clients, including presecondment
- briefings, regular catch-ups and post-secondment debriefs to gather intelligence and feeding insights back to the client relationship team
- Understanding our panel commitments on each client account
- Supporting the organisation of client specific events, entertainment and client training
- Assisting on certain client relationship management priority projects designed to support the development of the firm's client relationship management approach

**What you will have**
- Enthusiastic, pro-active, persistent, robust, commitment to "getting the job done"
- Excellent writing skills and attention to detail
- Ability to demonstrate initiative and generate ideas
- Excellent communication and interpersonal skills
- A deep knowledge of Microsoft Office Suite, particular skills with Excel and PowerPoint preferred
- Eye for design/creativity (e.g. for presentations, proposals and events)
- Ability to work well under pressure and to d

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