Trainee Marketing Assistant
2 weeks ago
**Duties**:
- Support the marketing team in daily administrative tasks
- Assist in organizing campaigns and developing marketing materials
- Conduct market research and analyze consumer rating reports
- Collaborate with the marketing manager in planning and executing promotional events
- Provide accurate information and assistance to customers regarding products, services, and policies
- Resolve customer complaints and escalate issues as needed to ensure timely resolution
- Identify and implement process improvements to enhance the customer experience
- Collaborate with other team members to achieve departmental goals and objectives
- Maintain detailed records of customer interactions and transactions
**Qualifications**:
- High school diploma or equivalent required; Bachelor’s degree preferred
- Previous experience in customer service or related field preferred
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
**Job Types**: Full-time, Permanent
Pay: From £25,631.30 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Belfast: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 15/05/2024
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