Resolution Administrator

1 week ago

Hemel Hempstead, United Kingdom Tenancy Deposit Scheme Full time

We are TDS. We were established in 2003 to operate tenancy deposit schemes across the UK and to provide dispute resolution services in relation to tenancy deposits. We now operate tenancy deposit schemes in England and Wales, Scotland, and Northern Ireland from our head office in Hemel Hempstead and our other offices in Glasgow and Belfast. In 2022 we also launched the New Homes Ombudsman Service. We are collaborative and forward-thinking with our colleagues and customers at the heart of everything we do. With our proven success, it is necessary to expand our team to ensure the services we offer continue to make a difference.

We have a new opportunity within our Resolution Operations team to join them as a **Resolution Administrator.**

This is a 6-month fixed term role based in our TDS office in Hemel Hempstead and will follow our hybrid working policy of a minimum of 2 days in the office per week.

**Some of the key responsibilities include**:

- Multitasking and prioritizing heavy workloads efficiently
- Conducting thorough reviews of deposit dispute cases, maintaining records and addressing internal and external queries to ensure targets are met
- Review adjudication reports following established procedures and communicate dispute outcomes to involved parties
- Set up award payments aligned with the adjudication report, ensuring accuracy in payment details, and meet internal and external KPIs for timely report issuance. Identify and address special circumstances impacting payment processing.
- Perform additional responsibilities as reasonably required by a TDS Dispute Resolution Manager, stay updated on developments in the private rented sector, and safeguard the independence and impartiality of TDS' dispute resolution service.

**The successful applicant must be able to demonstrate practical knowledge and experience in**:

- Processing large volumes of electronic information
- Being a confident communicator both verbally and written
- Good knowledge in Microsoft Word, Excel & Outlook
- Effectively working in a team
- Showing a high level of accuracy and attention to detail

**TDS offers a plethora of benefits inclusive of**:

- 12.5 days holiday
- BUPA Private healthcare
- BUPA Wellbeing cash plan
- Pension Scheme
- Plus many more

If you have any questions or would like to find out more information, please feel free to contact me directly.

**Job Type**: Fixed term contract
Contract length: 6 months

**Salary**: £23,735.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Referral programme
- Work from home

Application question(s):

- How confident are you using Microsoft Office tools? (Word, Excel & Outlook)

**Experience**:

- Administrative: 3 years (preferred)
- Customer service: 3 years (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

  • Resolution Administrator

    4 weeks ago

    Hemel Hempstead, United Kingdom Tenancy Deposit Scheme Full time

    We’re The Dispute Service (TDS) and we operate the leading and longest serving deposit protection schemes in the UK. We’re passionate about providing letting agents, landlords and tenants with rental deposit protection, and we provide free resolution services should issues arise. This is a fantastic opportunity to join our dynamic Resolution team who...

  • Resolution Administrator

    4 weeks ago

    Hemel Hempstead, United Kingdom Tenancy Deposit Scheme Full time

    We’re The Dispute Service (TDS) and we operate the leading and longest serving deposit protection schemes in the UK. We’re passionate about providing letting agents, landlords and tenants with rental deposit protection, and we provide free resolution services should issues arise. This is a fantastic opportunity to join our dynamic Resolution team who...

  • Resolution Administrator

    4 weeks ago

    Hemel Hempstead, United Kingdom Tenancy Deposit Scheme Full time

    We are TDS. We were established in 2003 to operate tenancy deposit schemes across the UK and to provide dispute resolution services in relation to tenancy deposits. We now operate tenancy deposit schemes in England and Wales, Scotland, and Northern Ireland from our head office in Hemel Hempstead and our other offices in Glasgow and Belfast. In 2022 we also...

  • Resolution Administrator

    3 weeks ago

    Hemel Hempstead, United Kingdom Tenancy Deposit Scheme Full time

    We are TDS. We were established in 2003 to operate tenancy deposit schemes across the UK and to provide dispute resolution services in relation to tenancy deposits. We now operate tenancy deposit schemes in England and Wales, Scotland, and Northern Ireland from our head office in Hemel Hempstead and our other offices in Glasgow and Belfast. In 2022 we also...

  • Resolution Executive

    4 weeks ago

    Hemel Hempstead, United Kingdom Tenancy Deposit Scheme Full time

    We are TDS. We were established in 2003 to operate tenancy deposit schemes across the UK and to provide dispute resolution services in relation to tenancy deposits. We now operate tenancy deposit schemes in England and Wales, Scotland, and Northern Ireland from our head office in Hemel Hempstead and our other offices in Glasgow and Belfast. In 2022 we also...

  • Resolution Administrator

    3 weeks ago

    Hemel Hempstead, United Kingdom Tenancy Deposit Scheme Full time

    We are TDS. We were established in 2003 to operate tenancy deposit schemes across the UK and to provide dispute resolution services in relation to tenancy deposits. We now operate tenancy deposit schemes in England and Wales, Scotland, and Northern Ireland from our head office in Hemel Hempstead and our other offices in Glasgow and Belfast. In 2022 we also...

  • Resolution Administrator

    4 weeks ago

    Hemel Hempstead, United Kingdom Tenancy Deposit Scheme Full time

    We are TDS. We were established in 2003 to operate tenancy deposit schemes across the UK and to provide dispute resolution services in relation to tenancy deposits. We now operate tenancy deposit schemes in England and Wales, Scotland, and Northern Ireland from our head office in Hemel Hempstead and our other offices in Glasgow and Belfast. In 2022 we also...

  • Administrator

    4 weeks ago

    Hemel Hempstead, United Kingdom Tenancy Deposit Scheme Full time

    We’re The Dispute Service (TDS) and we operate the leading and longest serving deposit protection schemes in the UK. We’re passionate about providing letting agents, landlords and tenants with rental deposit protection, and we provide free resolution services should issues arise. This is a fantastic opportunity to join our dynamic Resolution team who...

  • Resolution Executive

    4 weeks ago

    Hemel Hempstead, United Kingdom Tenancy Deposit Scheme Full time

    We are TDS. We were established in 2003 to operate tenancy deposit schemes across the UK and to provide dispute resolution services in relation to tenancy deposits. We now operate tenancy deposit schemes in England and Wales, Scotland, and Northern Ireland from our head office in Hemel Hempstead and our other offices in Glasgow and Belfast. In 2022 we also...

  • Office Administrator

    1 week ago

    Hemel Hempstead, United Kingdom Getfix Ltd Full time

    **Job Opportunity: Office Administrator - Engineer Diary Planning** Are you a highly organised and customer-focused individual with a knack for efficient scheduling and exceptional communication skills? We have an exciting opportunity for you to join our team as an Office Administrator specialising in Engineer Diary Planning. If you thrive in a fast-paced...

  • Administrator

    2 months ago

    Hemel Hempstead, United Kingdom Central London Community Healthcare NHS Trust Full time

    CLCH Hertfordshire Adult Community Services - CLCH NHS Trust provides a range of Community Services, and the Hertfordshire Division is recruiting! A fantastic opportunity has arisen for an enthusiastic, competent, part-time administrator to provide strong administrative support to the Community Cardiology Service. You will be working as part of an...

  • Administrator

    3 weeks ago

    Hemel Hempstead, United Kingdom Central London Community Healthcare NHS Trust Full time

    CLCH Hertfordshire Adult Community Services - CLCH NHS Trust provides a range of Community Services, and the Hertfordshire Division is recruiting! A fantastic opportunity has arisen for an enthusiastic, competent, part-time administrator to provide strong administrative support to the Community Cardiology Service. You will be working as part of an...

  • Administrator

    4 weeks ago

    Hemel Hempstead, United Kingdom Ashendon Recruitment Full time

    **Overview**: **Office Management**: - Create a welcoming atmosphere for visitors and clients by greeting them professionally and aiding as needed. - Ensure meeting rooms, common areas, and other facilities are clean, organised, and properly maintained. - Monitor office supplies and place orders when necessary, ensuring an adequate stock is maintained. -...

  • Administrator

    2 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Central London Community Healthcare NHS Trust Full time

    CLCH Hertfordshire Adult Community Services - CLCH NHS Trust provides a range of Community Services, and the Hertfordshire Division is recruitingA fantastic opportunity has arisen for an enthusiastic, competent, part-time administrator to provide strong administrative support to the Community Cardiology Service.You will be working as part of an...

  • HR Administrator

    2 weeks ago

    Hemel Hempstead, United Kingdom Perm Recruitment LTD Full time

    HR Administrator - Fixed Term Contract - 12 Months Full-time - Hybrid working - Salary up to £30,000 per annum We are looking for a dynamic Junior HR Administrator who will be responsible for the day-to-day tasks within HR, covering the maternity period for the HR Officer. This includes a variety of Human Resource support and administration duties. The...

  • Customer Service Administrators

    3 weeks ago

    Hemel Hempstead, United Kingdom Think Specialist Recruitment Full time

    We are looking to recruit a Customer Service Administrator to join a well-established client based in Hemel Hempstead, central to the Maylands area. This is an excellent opportunity to join a vibrant, hard-working team. Within this role you will be responsible for reporting and monitoring company orders. If you have a strong administrative background with...

  • Administration and Marketing Assistant

    4 weeks ago

    Hemel Hempstead, United Kingdom Resolute Dog Security Ltd Full time

    Resolute Dog Security are searching for a Marketing and Administration Assistant to work in their Hemel Hempstead office. Must have previous marketing experience. Must be able to use up to date computer systems and scheduling systems Must have the following: - Strong verbal and oral communication skills - Self-motivated and strong analytical skills -...

  • Customer Service Administrators

    2 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    We are looking to recruit a Customer Service Administrator to join a well-established client based in Hemel Hempstead, central to the Maylands area.This is an excellent opportunity to join a vibrant, hard-working team. Within this role you will be responsible for reporting and monitoring company orders.If you have a strong administrative background with...

  • Programme Administrator

    2 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Britvic Soft Drinks Ltd Full time

    Programme Administrator hours a weekHere at Aqua Libra Company, we design, manufacture, supply, and maintain our own industry-leading range of energy-efficient water dispensers.From smart touch taps to bottling systems, to our unique centralised distribution system that filters water at source, our products are among the most economical and technologically...

  • HR Administrator

    2 weeks ago

    Hemel Hempstead, United Kingdom Perm Recruitment LTD Remote Work Freelance Full time

    HR Administrator - Fixed Term Contract - 12 Months Full-time - Hybrid working - Salary up to £30,000 per annum We are looking for a dynamic Junior HR Administrator who will be responsible for the day-to-day tasks within HR, covering the maternity period for the HR Officer. This includes a variety of Human Resource support and administration duties. The...