Technical Support Advisor
1 week ago
An exciting opportunity has arisen for a well established company within their Customer Service Team based in Croxley Green. You will be fully office based at the start and once probation period has been passed you will then be entitled to work from homeon hybrid basis working 2 days at home and 3 days in the office. The client is situated in new beautiful offices with free parking on-site
EXCELLENT opportunity for you to join an ever expanding company, who offer a very competitive 'Pay for Progression scheme awarding a generous potential salary increase every 6 months.
**Technical Support Advisor Responsibilities**:
In this role, you will be able to work with all areas of the business assisting with various teams to deliver excellent products and service to our customers. Within Customer Services/Product Support you will be assisting with:
- Handling inbound and outbound calls.
- Liaising with mobile network providers
- Assisting with sales team queries
- Completing product investigations
- Creating support tickets and follow up
**Technical Support Advisor Key Skills**:
- Excellent communication skills both written and verbal.
- PC Literate
- Good organisational skill
If you have a passion to provide excellent service often working under pressure in a busy office environment, then this is the PERFECT job for you
Thank you
Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.
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