Financial Onboarding Specialist Uk

4 weeks ago

London, United Kingdom Scaleup Finance Full time

At Scaleup Finance, we provide financial solutions for early-stage companies.

Our cloud-based platform, combined with our team of financial experts, enables our customers to maintain a strong grasp on their finances, derive meaningful insights from their business data, and confidently make data-driven decisions.

**The job**:
**Responsibilities**:

- Lead the end-to-end onboarding process, crafting tailored plans for each client to ensure a smooth transition to our platform.
- Educate clients on controls and timelines, emphasising their importance in achieving goals and operational efficiency.
- Collaborate cross-functionally to support clients, ensuring a seamless transition and exceptional service.
- Proactively identify and resolve issues during onboarding, maintaining data accuracy and flow.
- Continuously improve processes, driving efficiency gains and automation initiatives.
- Manage relationships with tech partners, contributing to product enhancement and feature testing.
- Drive customer experience initiatives, gathering feedback and optimizing client satisfaction.
- Collaborate with Sales, Finance Specialists, and CFO Partners to ensure a smooth handover of clients, and to provide support as needed.

**Opportunities for Growth**:

- Take ownership of the function, with potential for advancement to managerial roles.
- Guide strategic objectives and lead transformative projects.
- Contribute to the development of innovative solutions and scalable processes.

**Skills**:

- Strong accounting knowledge and proficiency in cloud-based software.
- Exceptional project management and communication skills.
- Problem-solving aptitude with a proactive approach to challenges.
- Detail-oriented mindset with a focus on quality and accuracy.

**About Scaleup Finance**:
We know the pains that CEOs in start-ups and small companies face all too well - the sheer amount of administration, from bookkeeping and payroll to financial modelling and fundraising It can be overwhelming, and also a little bit boring. But when the solutions come in the form of either large and expensive accountancy firms or smaller bookkeeping companies with insufficient resources, it’s tricky to find an effective solution. ‍

That’s why we decided to start Scaleup Finance. We provide the experience and expertise that start-ups and small companies need to help with their financial management challenges. With our Financial Management Platform, we provide vital business intelligence, overviews, and services for practical needs. We’re flexible and adapt with your current challenges and needs to make sure your company is always one step ahead.

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