Receptionist
6 months ago
Our clubs offer a warm and welcoming atmosphere, are set in beautiful locations and have an inspiring mix of facilities. Our clubs are a cut above.
We are hugely proud of our facilities and the experiences that we offer, so we'll always make sure that everything is up to our standards. Regardless of the reason for their visit, our clubs are places that people love to spend their time and what makes it so special is that our team place our customers at the heart of everything we do.
If you love welcoming customers and you can reflect our "CARE" values by being Caring, Ambitious, Respectful and Energised then this is the culture in which you will thrive.
In addition to a competitive salary, we offer an excellent range of staff benefits, including:
- Employee Assistance Programme
- Cycle to Work Scheme
- Free parking
- Free Uniform
- Training and Development opportunities
- Complimentary use of health club, group exercise classes and golf facilities
- Competition play for team members with a golf handicap
- Bonus holiday days
- 50% off when you stay at our hotels
- 50% off meals on duty
- 25% off food, drink, retail and spa treatments at other times
- Discounted membership for a friend or your family membership
- Opportunities to grow and develop within the group
- Cycle to Work scheme
- Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- Digital Reward & Recognition Scheme
**Main Duties**
Promote the Club’s reputation for exceptional standards of customer care and service.
Maintain a comprehensive and thorough knowledge of the Club and its operation.
To deal with all inquiries from members of the public, hotel guests and members of The Club, both on the telephone, postal and face to face.
To deal with any external or internal telephone calls.
To book facilities as required including tee times, tennis courts, sun beds, aerobics classes, and so on.
To sell retail goods and memberships as required.
**Job Type**: Full Time positions available
Required education:
- Secondary education
Required experience:
- Reception/customer service work: 1 year
- **OWN TRANSPORT REQUIRED DUE TO RURAL LOCATION**
**Job Types**: Part-time, Permanent
**Salary**: £14,206.40-£19,760.00 per year
**Benefits**:
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Gym membership
- On-site parking
- Store discount
Schedule:
- 8 hour shift
**Experience**:
- Customer service: 1 year (required)
Work Location: In person
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