Revenue Control Assistant

7 days ago

Bristol, United Kingdom Osborne Clarke Full time

We have an exciting opportunity for a Revenue Control Assistant to join our Finance team. This is a full-time, permanent position, based out of our Bristol office with opportunities for flexible working.

**About us**

Osborne Clarke is an international legal practice with over 270 Partners and more than 900 talented lawyers in 26 locations*. Our sector-based approach and 3D client strategy enables us to help our clients tackle the issues they are facing today, and prepare for the ones that they will face tomorrow. Advising them both comprehensively and commercially, we love working closely with our clients on new deals, products and solutions which will transform their businesses, markets and sectors.

**The role**

The main purpose of this position is to undertake all aspects of revenue control and to assist the team with their allocated practice group chasing in accordance with established operational processes and policies. More specifically you will:
Cash collection responsibilities
- Identifying key client gate keepers who can authorise payment
- Act as a point of liaison between solicitor and client when a dispute or query is raised and assist with resolution at the earliest opportunity
- Be aware of client money held when contacting the client regarding settlement
- Assist Manager and team in reaching target given by firm on cash collection each month
- Identify debt and WIP that is at risk and working with the Collections manager to ensure recovery
- Maintain accurate records of client contact on credit control software (ARCS)

General responsibilities
- Request processing bills, credit notes, bill cancellations & write-offs through billing team
- The allocation of money received and processing thereof
- Adding remittances to our ARCS software
- Working closely with our Cashier and Accounts Payable team for cash allocations and/or any queries resolved
- The provision of performance feedback on partners and other lawyers
- Ensuring that the client and matter records are accurately maintained
- Respond quickly and appropriately to requests and ensure that the relevant people are kept up to date on progress
- Ensure that, if any non-standard work is undertaken, it does not negatively impact on provision of core services
- Comply with Firm and Revenue Control team processes and, where required, assist with their development and implementation
- Contribute to the on-going process of policy development, review and maintenance as required
- Have awareness of Solicitors confidentiality rules and Accounts Rules

We are looking for

We are looking for someone who has a great focus on customer service and has the ability to communicate and interact appropriately and constructively with both clients and colleagues.

In addition, the below skills and experience are required:

- Ability to work collaboratively with colleagues across all aspects of the Revenue Control team's work and ensure that issues are addressed promptly, professionally, openly and constructively
- Ability to work with mínimal supervision and to identify and act on issues which need to be escalated
- Ability to assist with the design and implementation of policies and processes
- Self-motivated and proactive
- Great organisational abilities, along with good time management and prioritisation skills

**Salary and benefits**

We offer competitive salaries and generous benefits.

**For more information or to apply**

No agencies please.
- *Services in India are provided by a relationship firm_
- At _Osborne Clarke_ we value difference and encourage applicants from all social backgrounds, ethnicities, disabilities, gender identities, and sexual or romantic orientations. We want everyone to feel that OC is a place where you can be yourself and where you belong, and our range of interest groups and diversity networks - not to mention our great teams - are a part of making that a reality._
- We support working families via a range of family and caring friendly policies and will accommodate flexible working where we can. We value the health and wellbeing of our people: for example, we're signatories to the Mindful Business Charter, have an active network of mental health champions and offer free initiatives and flexible benefits to all our people.- Being an inclusive employer is important to us. We have made a number of external commitments such as the Race Fairness Commitment and Women in Law Pledge, and are working with organisations like Stonewall to become a more inclusive employer.- Osborne Clarke is a Living Wage Employer, so we're committed to paying everybody in our business enough to live on and to enable them to save for the future._

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