Office Administrator

3 weeks ago


Eastleigh, United Kingdom VTCT Full time

**Job Title**:Assessment Administrator

**Location**:Aspire House, Eastleigh

**Proposed Start**:February 2023

**Working Hours**:37 Hours per week, flexible working available

**Salary**:£24,965 per annum

Vocational Training Charitable Trust (VTCT) is the UK’s market-leading specialist vocational and technical Awarding Organisation (AO) and End-Point Assessment Organisation (EPAO) for hair, beauty, aesthetics and complementary therapies as well as a number of qualifications in sports therapy, fitness, and learning and development. Our qualifications are delivered under three brands: VTCT, iTEC and Skillsfirst, covering over 2,500 centres worldwide with over 120,000 learners and apprentices every year.

The Assessment Administrator works as part of a team of six office-based staff. The role is a complex administrative role which involves working with a range of internal and external stakeholders. Attention to detail, the ability to prioritise tasks and managing your own time are essential skills for this role. This is a great opportunity for anyone who enjoys a detailed oriented approach to their work and has experience within administration.

**Benefits **_(Please enquire if you would like more information about these before you apply)_**:

- 26 days annual leave, rising to 27 after 2 years. With an extra day for your birthday
- Life assurance 4* salary
- Flexible working arrangements
- Enhanced sick pay benefits and enhanced pension contributions
- Retail discount offers
- Cycle to work scheme
- Employee assistance programme
- Wellbeing initiatives and support
- A vibrant array of social opportunities
- Free parking, free tea and coffee and free fruit
- Healthcare services worth up to £1,400 and access to 24/7 GP services
- Regular massages for office staff
- Wide array of training and development opportunities.

**Principal Responsibilities include **_(Full job description is available upon request)_**:

- Performing a range of administrative tasks, some complex and highly regulated, using established procedures and resolving anomalies as they arise
- Maintaining an effective, positive and productive relationships with all stakeholders
- Preparing, revising and amending assessment papers and materials for, and in line with, QPEM
- Providing direct support to examining and moderation teams, providing advice, guidance in support of internal and external assessment processes
- Working collaboratively with other Assessment Administrators, Qualifications Administrators and Processing Administrators to deliver on a range of objectives
- Contributing to new procedure and system development to see if they represent improvements over existing methods with assessment development, maintenance and delivery.

**Essential Criteria **_(as part of our commitment to support people with disabilities, anyone with a registered disability who meets this criteria will be offered an interview. Please make us aware if this applies to you)_**:

- 2 years’ experience of working in a busy and complex administration environment.
- Some experience working with Audit Trails.
- Great interpersonal skills and ability to work with a variety of people.
- Excellent communication and customer service skills (oral and written).
- Ability and willingness to work effectively within a team as well as on independent projects.
- Experience prioritising workload and using initiative.
- Proficiency with Microsoft Office suite and experience using bespoke IT systems.

**Desirable Criteria**:

- Experience of project management.
- Experience working within a regulated environment.
- Experience working within customer support OR performing stakeholder management.
- Experience using statistical software.

**Interview dates: TBC; these will be finalised in the New Year and we’ll contact you to confirm these dates.**

The group of VTCT companies includes: the charity VTCT through which main Board business and governance is transacted; Skillfirst; and EMS Ltd, t/a ITEC, a wholly owned trading subsidiary of VTCT.

**Job Types**: Full-time, Permanent

**Salary**: £24,965.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Flexitime
- Free parking
- On-site parking
- Sick pay
- Store discount

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Eastleigh: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Application deadline: 06/01/2023


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