Keyholder (20-24h 6m Ftc) - Leeds

7 months ago


Leeds, United Kingdom Dr Martens Full time

**THE GIG**

We’re looking for a Key Holder to join our fantastic **Leeds** team for **20-24** hours per week.

Shifts will be varied across 7 days. Reporting to the Store Manager, we are looking for a free thinking, passionate individual who will provide a one of a kind, outstanding customer experience and assist with day to day operations of the store in the absence of the Assistant Store Manager & Store Manager.
- Achieving sales targets
- Provide excellent customer service at all times
- Follow all store operating procedures e.g. delivery, clock in/out, stock takes, replenishment etc
- Follow all H&S procedures to maintain a healthy, safe and tidy work environment
- Handle till transactions in line with operating procedures
- Handle more complex enquiries from customers
- Be a trusted key holder - which will include the responsibility of opening the store
- Any other reasonable task as instructed by the store management team

**THE STUFF THAT SETS YOU APART**
- Similar experience in a key holder role, particularly with a fashion/lifestyle brand would be preferable
- Demonstrate a good understanding of customer service
- Sales oriented - target driven and able to assist the team with achieving store goals and
- Demonstrate a good understanding of leading a team and driving sales
- Professional, but also authentic and fearless

**WHAT’S IN IT FOR YOU?**
- Welcome pair of Docs
- 65% off all footwear & 50% off all accessories
- Opportunities for growth
- Bonus incentives
- 2 paid volunteer days per year
- Pension contribution
- Access to our Employee Assistance Programme & Mental Health First Aiders



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