Pathway Co-ordinator Gynaecology

**Division**: Planned Care

**Care Group**: Women's and Children's

**Band**: 4

**Salary**: £25,147 - £27,596 per annum/pro rata

**Interview Date**: Monday 7th August 2023

We are recruiting for a Pathway Co-ordinator who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

The post holder will coordinate the administrative pathway of patients to ensure that waiting time targets are not breached.

The post-holder is also to be involved in facilitating service improvement to streamline the patient journey and ensure that the trust delivers a quality service and gold standard patient care.

We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved. Our culture and values are what drives the Trust and is the heartbeat of who we are as an organisation.

Our Trust is a great choice for people who want to develop their career in an ambitious environment.

All of our substantive & fixed term employees can enjoy a range of staff benefits, a gym, an active health and wellbeing programme, an on-site nursery and a cycle to work scheme.

We are taking positive action to ensure that we can attract, recruit and retain the best talent and would welcome more applicants from under - represented groups to support the Trusts commitment to a diverse, inclusive and an employer of choice workforce.

All staff at Medway comply the Trust’s and the Kent and Medway Safeguarding Board’s policies on safeguarding children, young people and vulnerable adults.

Coordinate and manage proactively the administrative pathway of all patients. This will require liaison with the clinicians and other multidisciplinary colleagues.

To be responsible for booking appointments and adhering to breach times both RTT and cancer

To liaise with consultants and their teams to monitor and ensure timely treatment, making appropriate staff aware of any changes including Medical Records staff using the agreed protocols / shared files.

To ensure patient cancellations are allocated new dates within the specified time limits.

Monitor waiting times, PTL, proactively identifying risks, and taking corrective actions to ensure relevant targets are not breached, in conjunction with the Service teams, and clinical teams.

Deal with non-clinical queries from patients, their carers, general practitioners and members of the admin & clerical team.

Some Typing of clinic and admin letters