IT Support Assistant

1 week ago


Biggleswade, United Kingdom Unisnacks Europe Ltd Full time

**About us**

Unisnacks Europe Ltd is a small business in RETAIL_CONSUMER_PRODUCTS in Biggleswade. We are professional, agile, innovative, and our goal is to As a global food product distributor, we understand we have a responsibility to do more than deliver delicious products. Our vision is to create a welcoming, inclusive environment for all our stakeholders. By using information as a tool for development, we believe we can satisfy the needs of our customers and suppliers alike, making us one of UK’s leading world food importers & distributors..

Our work environment includes:

- Modern office setting
- Food provided
- Growth opportunities

**Responsibilities**

Maintain computer systems and networks to ensure that the concerned people get the most effective IT functionality.

Some of their main duties and responsibilities include:

- Serving as the first point of contact for IT support within the organisation
- Installing, configuring and maintaining software and hardware components of computer and network systems
- Diagnosing and troubleshooting software and hardware issues
- Repairing and replacing damaged computer and network components
- Ensuring the security of client and server computers by installing and upgrading antivirus and firewall software
- Supporting people whenever they encounter challenges with computers and network devices
- Maintaining and updating technical documentation regularly
- Testing new hardware and software before full-scale installation

**Benefits**:

- On-site parking
- Shuttle service provided

Schedule:

- Monday to Friday

**Education**:

- A-Level or equivalent (required)

**Experience**:

- Technical support: 2 years (required)
- Customer service: 2 years (preferred)

Work Location: In person

Expected start date: 05/09/2023



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