Patient Safety Improvement Administrator

3 months ago


Gillingham, United Kingdom Medway NHS Foundation Trust Full time

Ensure effective liaison and communication with all Trust staff in relation to Patient Safety or Learning from Death policies, procedures and guidelines ensuring that all staff are aware of their responsibilities. Support in the dissemination of key patient safety information within the Trust. To provide comprehensive administrative support to assist with ensuring the Incident Management processes and Learning from Deaths processes are followed, including general administrative tasks such as scanning, filing, minuting, agendas and monitoring of the electronic filing system, ensuring it is up to date and accurate at all times Monitor the teams generic email accounts, ensuring that all emails receive a response and actions are completed Ensuring that incidents meeting the trusts automatic criteria are flagged with the Patient Safety Practitioner/Lead and reported onto the LFPSE within the 48 working hour deadline Submitting completed SI reports to the Integrated Care Board within agreed timeframes Maintain the Serious Incident and Learning from Deaths departmental database, ensuring new information is inputted in a timely manner Monitor and update the High Level Investigation log, notifying the Patient Safety Practitioner of approaching deadlines in need of escalation To ensure the relevant investigation documentation and LFPSE information is entered onto the Datix System To act as a point of contact for departments directly associated with the Patient Safety Team or Learning from Deaths Team on the telephone and in person using initiative to take appropriate action within limits of own role Ensure that all urgent and/or confidential communications are received and distributed from and to the relevant parties in a timely manner Source and gather information to assist the Patient Safety Team and Learning from Deaths Team in ensuring deadlines are met To be responsible for the development and administration of agendas, taking notes/minutes outlining key actions and decisions taken for designated meetings as required To locate and obtain patient health records as requested within the hospital and from the offsite library as required, ensuring they are tracked accurately to the correct location as required for patient safety purposes



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