Head of Repairs Performance

5 months ago

Birmingham, United Kingdom Midland Heart Full time

**The Role**
Investing in our homes and delivering a first-class responsive Repairs and Maintenance service is central to strengthening our position as a sector leading landlord. To ensure our tenants continue to benefit from an efficient and cost-effective repairs service, we’re seeking highly commercial and performance driven leader to join us as our Head of Repairs Performance; an integral role in driving and challenging operational delivery of both our director labour organisation and contracted works; ultimately improving service delivery and value for money for our tenants.

As a key member of the Repairs and Maintenance leadership team, you’ll drive a pro-active approach to delivering the responsive repairs service, ensuring a laser focus on driving efficiency and productivity enhancements across all services. Your leadership and insight will enable the effective delivery of all repairs related commercial activity. With a steadfast commitment to tenant satisfaction, you will collaborate with senior colleagues across our organisation to ensure a first-class responsive repairs service, continually seeking to enhance and refine our operations.

**Responsibilities will include, but aren’t limited to**:

- Leading and motivating our Repairs Planning, Service Delivery and Contractor Delivery teams, developing a high-performance, tenant-centric culture.
- Setting and monitoring operational KPIs, working colleagues across all level and teams in our organisation, to challenge current and shape future practices and processes and drive efficiencies that deliver improve results for our tenants.
- Develop and maintain robust procurement plans to ensure the effective development, maintenance and delivery of our building materials and active contractor supply chain.
- Defining and implementing contract management processes, including the development, management and review of contractor KPIs, initiating decisive action when required to ensure these are met.
- Ensuring robust financial management including supporting the setting of our responsive repairs budget and leading the management of the valuation and payment process for our subcontractors and key supply chain; ensuring our tenants receive value for money at all times.

**The working arrangement?** Our colleagues deliver services from the location that they are best delivered on any given day. This means that you should expect to work from a Midland Heart site as a minimum 3 days week (on average).

**Who are Midland Heart?** We’re one team working together for our tenants. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we’re here to develop your potential.
- We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role._

  • Head of Repairs and Maintenance

    5 months ago

    Birmingham, United Kingdom Midland Heart Full time

    **The Role** Being a first-class landlord to our tenants through the provision of safe, secure, and well-maintained homes is at the core of what we do. Joining us as our Head of Repairs and Maintenance you'll play a key role in ensuring that we continue to deliver the high-quality homes and services our valued tenants deserve. Working collaboratively,...

  • Head of Specialist Repairs

    5 months ago

    Birmingham, United Kingdom Midland Heart Full time

    **The Role** Being a first-class landlord to our tenants through the provision of safe, secure, and well-maintained homes is at the core of what we do. Joining us as our Head of Specialist Repairs, you'll play a key role in ensuring that we continue to deliver the high-quality homes and services our valued tenants deserve. Working collaboratively, you’ll...

  • Head of Repairs Quality

    5 months ago

    Birmingham, United Kingdom Midland Heart Full time

    **The Role** Our tenants have made it clear what they expect from a high-quality responsive repairs service: timely repairs, done right the first time, and delivered with professionalism and a personal touch. To meet these expectations, we are seeking a strategic and driven leader to join us as our new Head of Repairs Quality, a pivotal role within our...

  • Head of Service

    6 months ago

    Birmingham, United Kingdom Bridge of Hope Full time

    You will be an experienced leader who will play a critical role in leading the performance framework for Children and Young People's Services and the Safeguarding Children's Partnership. - You will be well versed in understanding performance, data and intelligence and using this to improve outcomes for vulnerable children and young people. You will be an...

  • Head of Performance Marketing

    4 months ago

    Birmingham, United Kingdom Harnham Full time

    INFO - SALARY: - £30000 - £35000 LOCATION Birmingham - JOB TYPE - Permanent **HEAD OF PERFORMANCE MARKETING** **£75,000-£80,000 + BENEFITS** **BIRMINGHAM** Having a passion for Performance Marketing spanning PPC, SEO, and Social Media with an interest in analytics is what could make you a great addition to this marketing team! This well-known...

  • Head of Performance Support

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Birmingham City Football Club plc Full time

    Job Title: Head of TrainingRole Overview: The Head of Academy Performance Support will play a pivotal role in enhancing the development and performance of young football players within the Academy.Key Responsibilities:Lead and manage the Academy Performance Support Team across all departments, ensuring seamless collaboration and effective...

  • Head of Performance Support

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Birmingham City Football Club plc Full time

    Job Title: Head of TrainingRole Overview: The Head of Academy Performance Support will play a pivotal role in enhancing the development and performance of young football players within the Academy.Key Responsibilities:Lead and manage the Academy Performance Support Team across all departments, ensuring seamless collaboration and effective...

  • Head of Trading and Performance

    1 month ago

    Birmingham, Birmingham, United Kingdom Aston Charles Full time

    Head of Trading (Highly Prestigious Insurer) - BirminghamJob Type: PermanentSector: General InsuranceSpecialism: Commercial, Sales & Business Development, Underwriting, Senior AppointmentsLocation: Competitive Salary PackageSalary Description: Up to £120K plus lucrative bonus and benefitsJob Summary:We are seeking a highly skilled and experienced Head of...

  • Head of Trading and Performance

    1 month ago

    Birmingham, Birmingham, United Kingdom Aston Charles Full time

    Head of Trading (Highly Prestigious Insurer) - BirminghamJob Type: PermanentSector: General InsuranceSpecialism: Commercial, Sales & Business Development, Underwriting, Senior AppointmentsLocation: Competitive Salary PackageSalary Description: Up to £120K plus lucrative bonus and benefitsJob Summary:We are seeking a highly skilled and experienced Head of...

  • Maintenance Mechanic

    2 weeks ago

    Birmingham, Birmingham, United Kingdom City of Birmingham Full time

    Job Summary:Maintenance Mechanics working within the City of Birmingham's Merit System inspect, perform routine maintenance, and repair cars and light trucks, heavy trucks, heavy equipment, and other equipment such as lawnmowers, weed eaters, chain saws, and generators. Employees in this job class are expected to fabricate parts, perform bodywork, and may...

  • Head of Adoption

    5 months ago

    Birmingham, United Kingdom Bridge of Hope Full time

    This role will be office working 3 days per week and then other 2 days can be remote. This is a Head of Service role with line management responsibility for 5 team managers responsible for adoption support, permanency, and special guardianship and you will report to the Head of Children in our Care and Care Leavers. **Overview**: - Oversee Locality...

  • Head of Academy Performance Support

    3 weeks ago

    Birmingham, Birmingham, United Kingdom Birmingham City Football Club plc Full time

    {"h1": "Head of Academy Performance Support", "p": "We are seeking a highly skilled and experienced individual to lead our Academy Performance Support Team. As Head of Academy Performance Support, you will play a key role in enhancing the development and performance of young football players within the Academy. Your primary responsibility will be to develop...

  • Head of Academy Performance Support

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Birmingham City Football Club plc Full time

    {"h1": "Head of Academy Performance Support", "p": "We are seeking a highly skilled and experienced individual to lead our Academy Performance Support team. As Head of Academy Performance Support, you will play a key role in enhancing the development and performance of our young football players within the Academy. Your primary responsibility will be to...

  • Head of Academy Performance Support

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Birmingham City Football Club plc Full time

    {"h1": "Head of Academy Performance Support", "p": "We are seeking a highly skilled and experienced individual to lead our Academy Performance Support team. As Head of Academy Performance Support, you will play a key role in enhancing the development and performance of our young football players within the Academy. Your primary responsibility will be to...

  • Head of Academy Performance Support

    3 weeks ago

    Birmingham, Birmingham, United Kingdom Birmingham City Football Club plc Full time

    {"h1": "Head of Academy Performance Support", "p": "We are seeking a highly skilled and experienced individual to lead our Academy Performance Support Team. As Head of Academy Performance Support, you will play a key role in enhancing the development and performance of young football players within the Academy. Your primary responsibility will be to develop...

  • Maintenance Mechanic

    1 week ago

    Birmingham, Birmingham, United Kingdom City of Birmingham Full time

    About the Role:We are seeking a skilled Maintenance Mechanic to join our team at the City of Birmingham. As a Maintenance Mechanic, you will be responsible for inspecting, maintaining, and repairing a variety of heavy equipment, including cars, light trucks, heavy trucks, and heavy equipment.Key Responsibilities:Perform routine maintenance and repairs on...

  • Head of Commercial Contracts

    4 months ago

    Birmingham, United Kingdom Lane7 - Head Office Support Full time

    **Role |** Head of Commercial Contracts **Location |** Nationwide **Salary |** £60.000 per annum **Contract |** Permanent **About us** Lane7 is the fastest growing and market leading boutique bowling business in the UK, with multiple venues across three brands: Lane7, Level X and Gutterball. Bowling is our thing - it has been for 10 years. Think of us...

  • Head of Operational Performance and Improvement

    3 days ago

    Birmingham, Birmingham, United Kingdom University Hospitals Birmingham Full time

    We are seeking a highly experienced individual to lead our operational performance and improvement efforts as our Head of Operational Performance. The successful candidate will have a strong track record of driving performance improvement and will be responsible for developing and implementing strategies to improve the efficiency and effectiveness of our...

  • Head of Contract Performance

    2 weeks ago

    Birmingham, Birmingham, United Kingdom CV-Library Full time

    Job DescriptionAs the Head of Supplier Engagement - Utilities, you will play a critical role in driving the UK's transformation programme for its Carbon Neutral/net zero future. You will be responsible for developing and executing the Supplier Relationship Management strategy in partnership with category teams, defining supplier and contract management...

  • Head of Adults Commissioning

    6 months ago

    Birmingham, United Kingdom Bridge of Hope Full time

    Our client is looking for an experienced Head of/Assistant Director of Adults Commissioning to join them on an interim basis for the next six months initially. Please see below for further details, - Provide a leading role in supporting the development and implementation of strategic and tactical/operational commissioning arrangements - Support innovative...