Business Systems Team Leader

4 months ago

Darwen, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time

Are you a highly motivated team leader with ability and knowledge to manage our enterprising team of systems assistants and administrators?

ELFS is an NHS owned Shared Service organisation providing back-office transactional services to many NHS Trusts across England. Established in 2002, We are a business division of Lancashire Teaching Hospitals NHS Foundation Trust. over the last 20 years we have helped the Trusts we work with to improve their services whilst reducing back-office costs. We work in partnership with our clients building a strong working relationship and putting our customers at the heart of what we do.

As a result of our drive to grow and to deliver added value to our customers, we are advertising a role of Business Systems Team Leader to join our growing team and take the lead in managing the teams day to day operations with the objective of delivering a brilliant cost efficient service. You will have a level of accountability for ongoing support and development of both bespoke ELFS and 3rd party software to support both the ELFS teams and clients we provide services for.

We are looking for an individual with team leading experience who is keen manage a diverse team and help lead the way on optimising our processes whilst ensuring we continue to provide a fantastic customer experience. You will be given the opportunity to use your skills and experience to maximise the benefits that effective use of technology can bring to our team.

Your main responsibility will include day to day management of the team, providing on-going support as well as ensuring that all operational staff are sufficiently trained to complete daily duties.

A vast majority of the activity within the team is received and recorded within our CRM platform (hornbill service manager), part of your role will be to ensure that workloads within the CRM platform are managed, allocated and ultimately ensure that requests are completed in a professional and efficient manner.

As a Business Systems Team Leader, you will be expected to work closely with other Operational staff and management across varying divisions and departments within ELFS.

In addition, you will play a key role in areas relating to systems management and development. as an organisation, we are always looking to progress, your input in identifying improvements and efficiencies will be key. This will include liaising with system providers in regards to upgrades, potential system developments and business as usual issues.

At ELFS, our aspiration is to be the leading provider of back-office services to NHS trusts in England. Currently we operate from 3 locations in the North West of England with our main office being based in Darwen in Lancashire. We operate a hybrid working policy giving you the flexibility to work from home as well as in the office.

We believe our people are our greatest asset and we proactively invest in training and developing our people to help them build great careers. In addition, we offer all the benefits of being part of the NHS. Working in ELFS gives you the knowledge and a sense of pride that the work you do enables our customers to focus on delivering patient services.

Provision of the efficient and effective day to day operation of ELFS Business Systems Team
- Plan and organise the work of the Team
- Responsible for the management of system access ensuring the integrity and security of the password master files.
- Monitor support requests raised by client organisations and ensure that these requests are resolved within the strict deadlines ensuring that detailed records and audit trails for any changes are up to date.
- Monitor the finance system performance for client organisations and escalating these within the Finance Systems team where appropriate
- Responsible for ensuring all interfaces are loaded into Client ledger systems as per Client SLA’s
- Assist with the design and build of new client ERP systems

  • Team Leader

    3 months ago

    Darwen, United Kingdom Card Factory Full time

    Job Introduction Location: Darwen Contracted Hours Available:16 Role Responsibility We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our Team...

  • Team Leader

    4 weeks ago

    Darwen, United Kingdom 24-7 Recruitment Services Ltd Full time

    Position: Team LeaderLocation: Darwen, Blackburn Salary: £13.80 per hour (Mon-Fri), £17.25 per hour (Saturday), £20.70 per hour (Sunday)Hours: 47.5 hours per week (Various Shifts, over 5 days) Are you looking for a hands-on role where you can make a real difference? Join our team as a Team Leader and Plant Operative! Our client is a leading recycling and...

  • Team Leader

    4 weeks ago

    Darwen, United Kingdom 24-7 Recruitment Services Full time

    Position: Team Leader Location: Darwen, Blackburn Salary: £13.80 per hour (Mon-Fri), £17.25 per hour (Saturday), £20.70 per hour (Sunday) Hours: 47.5 hours per week (Various Shifts, over 5 days)Are you looking for a hands-on role where you can make a real difference? Join our team as a Team Leader and Plant Operative!Our client is a leading recycling...

  • Team Leader

    2 weeks ago

    Darwen, United Kingdom 24-7 Recruitment Services Full time

    Position: Team Leader Location: Darwen, Blackburn Salary: £13.80 per hour (Mon-Fri), £17.25 per hour (Saturday), £20.70 per hour (Sunday) Hours: 47.5 hours per week (Various Shifts, over 5 days)Are you looking for a hands-on role where you can make a real difference? Join our team as a Team Leader and Plant Operative!Our client is a leading recycling and...

  • Team Leader

    4 weeks ago

    Darwen, United Kingdom 24-7 Recruitment Services Full time

    Position: Team Leader Location: Darwen, Blackburn Salary: £13.80 per hour (Mon-Fri), £17.25 per hour (Saturday), £20.70 per hour (Sunday) Hours: 47.5 hours per week (Various Shifts, over 5 days)Are you looking for a hands-on role where you can make a real difference? Join our team as a Team Leader and Plant Operative!Our client is a leading recycling and...

  • Team Leader

    4 weeks ago

    Darwen, United Kingdom 24-7 Recruitment Services Full time

    Position: Team Leader Location: Darwen, Blackburn Salary: £13.80 per hour (Mon-Fri), £17.25 per hour (Saturday), £20.70 per hour (Sunday) Hours: 47.5 hours per week (Various Shifts, over 5 days)Are you looking for a hands-on role where you can make a real difference? Join our team as a Team Leader and Plant Operative!Our client is a leading recycling and...

  • Payroll Team Leader

    2 months ago

    Darwen, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time

    Job summary Are you a highly motivated versatile individual who has the drive, enthusiasm, ability, and knowledge to drive our services forward and thrives on a challenge? If so, this is a fantastic opportunity to come and join our Payroll Team. We are looking for an experienced individual to join us as a Payroll Team Leader, who can bring a wealth...

  • Team Leader

    4 months ago

    Darwen, United Kingdom Fortune Brands Innovation Full time

    Fortune Brands Innovations are a US based company, listed on the New York Stock Exchange, that owns and develops a dynamic portfolio of brands for homes worldwide. Our specialist kitchen and bathroom division, Fortune Brands Water Innovations, is made up of a collection of leading luxury UK brands: Shaws of Darwen, Perrin & Rowe, and Victoria & Albert...

  • Team Leader Spray

    3 weeks ago

    Darwen, United Kingdom Fortune Brands Innovations Full time

    Fortune Brands Innovations are a US based company, listed on the New York Stock Exchange, that owns and develops a dynamic portfolio of brands for homes worldwide.Our specialist kitchen and bathroom division, Fortune Brands Water Innovations, is made up of a collection of leading luxury UK brands: Shaws of Darwen, Perrin & Rowe, and Victoria & Albert Baths,...

  • Customer Service Team Leader

    3 months ago

    Darwen, United Kingdom Towergate Health & Protection Full time

    **Customer Service Team Leader - Hybrid in Darwen** We’re excited to announce an opportunity for a talented Customer Service Team Leader to join our Darwen office, thanks to an internal promotion. Our office has convenient transport links and free onsite parking. This pivotal role, reporting to our Head of Client Services, offers the flexibility of hybrid...

  • Team Leader and Plant Operative

    3 days ago

    Darwen, United Kingdom 24-7 Recruitment Services Full time

    Job Title: Team Leader and Plant OperativeWe are seeking a highly motivated and experienced Team Leader to oversee plant operations, ensuring smooth workflow and efficient use of resources.Key Responsibilities:Lead and supervise a team of operatives in a busy recycling and waste management facility.Operate a Wheeled Loading Shovel (essential) and, when...

  • Team Leader and Plant Operative

    3 days ago

    Darwen, United Kingdom 24-7 Recruitment Services Full time

    Job Title: Team Leader and Plant OperativeWe are seeking a highly motivated and experienced Team Leader to oversee plant operations, ensuring smooth workflow and efficient use of resources.Key Responsibilities:Lead and supervise a team of operatives in a busy recycling and waste management facility.Operate a Wheeled Loading Shovel (essential) and, when...

  • Service Desk Team Leader

    4 months ago

    Darwen, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time

    As a leading NHS Payroll provider, we require an experienced Service Desk Team Leader to join our team. If you have the ability to work on your own and be committed to team working then this could be the perfect role for you. If you think this is the job for you and have strong customer service and exceptional keyboard skills, we would love for you to...

  • Team Leader

    3 months ago

    Darwen, United Kingdom SUEZ Full time

    **Are you self motivated, with the initiative and drive to lead a team? Would you like to bring this experience to a company working for a greener UK?** When you join SUEZ, you get more than a brand-new role. Your work will help us deliver innovative and environmentally responsible solutions for water and waste management. You will get a chance to help us...

  • Team Leader

    3 months ago

    Darwen, United Kingdom SUEZ Full time

    **Are you self motivated, with the initiative and drive to lead a team? Would you like to bring this experience to a company working for a greener UK?** When you join SUEZ, you get more than a brand-new role. Your work will help us deliver innovative and environmentally responsible solutions for water and waste management. You will get a chance to help us...

  • Team Leader

    3 weeks ago

    Darwen, Lancashire, United Kingdom 24-7 Recruitment Services Full time €14

    Position: Team Leader Location: Darwen, Blackburn Salary: £13.80 per hour (Mon-Fri), £17.25 per hour (Saturday), £20.70 per hour (Sunday) Hours: 47.5 hours per week (Various Shifts, over 5 days) Are you looking for a hands-on role where you can make a real difference? Join our team as a Team Leader and Plant Operative! Our client is a leading...

  • Team Leader

    3 weeks ago

    Darwen, Lancashire, United Kingdom 24-7 Recruitment Services Full time €14

    Position: Team Leader Location: Darwen, Blackburn Salary: £13.80 per hour (Mon-Fri), £17.25 per hour (Saturday), £20.70 per hour (Sunday) Hours: 47.5 hours per week (Various Shifts, over 5 days) Are you looking for a hands-on role where you can make a real difference? Join our team as a Team Leader and Plant Operative! Our client is a leading...

  • Residential Children’s Home Team Leader

    4 months ago

    Darwen, United Kingdom Helm Care Services Full time

    **Job Title**:Residential Children’s Home Team Leader **Reports To**:Registered Manager **Location**:Chorley **Sign Up Bonus**:£1,500 **Salary**:£13.00 - £16.00 PH. **Monthly Attendance Bonus**:£150PM **Hours**:37.5 Hours Per Week Monday to Sunday 3 Shifts Per Week **Make An Impact That Matters** We are currently seeking a Children’s...

  • Front of House Team Leader

    3 months ago

    Darwen, United Kingdom Bridgewater Full time

    **Location: Bridgewater Darwen** We are looking for experienced Team Leaders who know how to be great team players and have a real passion to create an amazing guest experience. **Can you** - _Support, coach and mentor your team_ - _Support the management team and work together to create and deliver your vision_ - _Ensure standards and compliance are...

  • Children’s Residential Support Team Leader

    4 months ago

    Darwen, United Kingdom Formby Care Ltd Full time

    **Job Title: Children’s **Residential Support Team Leader **Salary**: From £34,560 (Dependant on experience / qualifications) **Shift Pattern**: Typical shift pattern is 2 days on (including sleep) followed by 4 days off. (Negotiable). Overtime may also be available and is paid at the same hourly rate. **Main Purpose of Job** To be part of a team...