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Insurance Broking Account Handler

5 months ago

Shrewsbury, United Kingdom Beeline Personnel Limited Full time

To support the Account Executives in looking after clients we already hold or to attract new clients. Answering the telephone and dealing with changes, claims, queries as they arise and liaising with the correct Underwriters to find a resolution/response in a timely and efficient manner. Being able to change your style of communication between direct client interactions and experienced insurance professionals. To be comfortable in working in a team environment to achieve SLA’s and business targets.

**SKILLS & KNOWLEDGE REQUIRED**
- Suitable general insurance knowledge and experience.
- Agricultural Insurance knowledge and experience preferable but not essential.
- Relevant IT skills.
- Excellent telephone and written communication skills, and general customer service skills.
- Ability to work under pressure, and prioritise work in order to meet required deadlines.
- Thorough understanding of the Company’s IT platform (after suitable training has been given).

**ACCOUNTABILITIES / RESPONSIBILITIES**
- To prioritise work tasks in order to produce timely outcomes.
- To process work and resolve enquiries in a polite and efficient manner.
- To perform and complete business transactions in accordance with the Company’s standards.
- To maintain accurate and secure records in relation to work carried out.
- To undergo training in all aspects of systems, products, and procedures.
- To comply at all times with the requirements of the FCA rules.
- To undertake all other duties as reasonably required by the Directors.

**Job Types**: Full-time, Permanent

**Salary**: From £21,572.00 per year

Schedule:

- Monday to Friday

**Experience**:

- Insurance Broking: 3 years (preferred)

Licence/Certification:

- UK Drivers Licence (preferred)