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Office Administrator

4 months ago

Manchester, United Kingdom Digital Media Team Full time

An exciting opportunity has arisen for a personable and organised Office Administrator to join our lively agency in the heart of Manchester City Centre.

We’re looking for a confident self-starter to work closely with our clients and internal teams to help deliver an outstanding level of customer service.

You will become an integral part of our close-knit team, and the role offers plenty of opportunities to grow and develop your skills. With a work hard, play hard mentality; you will get to enjoy a modern working environment, complete with plenty of perks

**Key Responsibilities**:

- Assisting with internal monthly reports - presenting to Head of Ops & Head of eCommerce
- Assisting with drawing up client contracts
- Management of our internal systems - shared Hubspot inbox, call recording, etc.
- Onboarding/offboarding of clients
- Weekly client updates sent to internal teams (new clients, clients leaving, upcoming audits, etc.)
- Assisting with aged debtors’ reports
- Managing client audits with the internal audit teams
- Helping administratively with new inbound leads
- Helping logístically with our new service, TikTok Shop - handling deliveries, etc.

**Skills/Assets Required**:

- Administration experience
- Strong organisational skills
- Ability to multi-task efficiently and effectively
- Solid interpersonal and relationship-building skills
- Be IT-proficient
- Use own initiative and work as part of a close team
- Impeccable attention to detail

**Beneficial**:

- Customer service experience
- Knowledge of the digital marketing industry
- Experience using task management systems
- Experience using a CRM system
- Interest in eCommerce

**Benefits**:

- City centre location
- Personal annual learning and development budget
- Quarterly bonus opportunities
- WeWork Building - free hot and cold drinks, free beer, workplace events, etc.

To apply, submit your CV and a short cover letter outlining why you'd fit the position. We can't wait to hear from you

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£25,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

COVID-19 considerations:
Regularly cleaning, following strict COVID guidelines, flexi-time.

**Education**:

- Bachelor's (required)

**Experience**:

- Account management: 1 year (preferred)

Work Location: One location