Appeals Administrator

6 months ago


Manchester, United Kingdom Novax Recruitment Ltd Full time

**Job Title: Appeals Administrator**

**Location: Manchester**

**Salary: £20,500**

**The Role**
- The role will involve working within our Appeals Team responding to written appeals for private parking charge notices.
- Analysing case by case data and collating the relevant written response
- You may also be required to operate a customer service phone line to provide advice on how to appeal
- Able to prioritise tasks, work on own initiative and manage a busy workload
- Required to perform to KPI's
- Good written communication skills
- Accuracy and attention to detail
- Computer experience is required

**The Company**

They are an industry leading UK Debt Recovery Enforcement Group who have been growing for 40 years.

**The Salary and Benefits Package**
- Pension scheme
- Monthly incentives
- 29 days holiday (including bank holidays)
- Ongoing training
- Free On-Site Parking
- Refreshments
- Smart Casual Dress Code
- No previous experience is required however you do need to demonstrate:

- Great written and verbal communication skills
- Self-motivation and an ability to manage your own workload
- Problem solving and decision-making abilities
- Accuracy and strong attention to detail
- The ability to work quickly and accurately
- Sound IT skills - using Outlook, Excel and Word

**The Application Process


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