Customer Services Advisor
3 weeks ago
Customer Contact Administrator
Are you a Customer Service Professional or an Administrator looking for your next move? Huntress have been appointed to source a Customer Service professional to join this multinational Gas and Energy Company on a rolling contract basis.
Key Info:
Location - Perth
Duration - 6 month contract - (Extension very likely)
Hybrid - No - Fully in office-based role
Hours - 37.5 p/w Mon-Fri
Salary - £11.00 per hour
The Role:
- Telephone customer services experience - the Advisors will be working in the connections team who are the first point of contact for customer wishing to have a new electricity connection, increase the size of their existing connection, install generation, or move the equipment supplying their property.
- The Advisors will also speak to many customers regarding other general engineering enquiries and take payments for all chargeable works.
- Strong customer services skills
- Good organisational skills
- Attention to detail
- General Administrative Skills
- Strong verbal and written communication skills
- Confident when dealing with customers and making calls when necessary
- Ability to work on their own initiative
- A background in customer services, any exposure to complaints would be desirable but not essential
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
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