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Medical Pa
4 months ago
We are looking for an enthusiastic Medical PA to join our Vascular Department at Colchester Hospital for 30 hours per week, fixed term until December 2023.
In this post you will provide efficient and pro-active secretarial and administrative support to the consultants and other team members. You will be the first point of contact for patients and will deal with a range of queries. You will work as part of our administrative team in supporting and covering other colleagues in the department.
If you think this role is for you and you would like to join our friendly and busy department, we want to hear from you.
Please note the salary quoted is pro rata. Internal applicants currently employed by ESNEFT will be offered on a secondment basis only. Please ensure you have spoken with your manager regarding a secondment.
In this role you will be responsible for carrying out medical secretarial administrative duties, adhering to policies and procedures to provide a comprehensive high quality service, and to be able to deal efficiently and courteously with patient and staff enquiries. You will need to have excellent communication and interpersonal skills, be able to prioritise and adapt to constant demands on the workload as well as be able to demonstrate the ability to work as a team member. Relevant experience within an administration team is essential.
**Skills required for the post include**: good typing and audio skills, the ability to prioritise tasks, effective time management skills, good IT and secretarial skills, PTL validation, good communication, interpersonal and organisation skills, and a good team member.
One of the largest Trust’s in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients’ own homes. You will be joining a team of almost 12,000 amazing colleagues providing care to approximately a million people.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (if applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. We offer a range of flexible working opportunities.
Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.
To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook.
If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.
- Audio typing of outpatient clinic letters using the digital dictation system and reports using Microsoft Word within agreed timescale. In the absence of the Consultant, ensuring these letters are sent out, to reach the correct destination within agreed standard. Typing of medical reports.
- Dealing with incoming telephone calls from patients/relatives/GP surgeries/other departments within the Hospital/outside organisations, independently dealing with or passing on queries/messages to the Consultant and other staff.
- Liaise with booking clerks to ensure that patients are added to the waiting list within agreed standards and undertake administration of patients on the waiting list as and when required.
- Preparing presentations as requested by the Consultant if/and when necessary.
For full details of the responsibilities and duties of this role please see the attached job description.
