Customer Service Assistant
7 months ago
Are you a customer service assistant looking for a new role?
We are looking for a reliable, enthusiastic individual who enjoys working as part of our team to provide exceptional standards of customer service in a busy and varied environment.
Reporting to the Sales Manager, the role will involve providing an exceptional welcome to all customers, proactively engaging with customers and supporting the Leisure team with administrative duties and maximise sales of memberships.
Previous customer service experience in a similar environment is desirable. A proactive, enthusiastic personality is essential.
Excellent communication, customer focus and organisational skills are required.
**Key role responsibilities**:
- Provide great customer service whilst working in the customer contact hub and act as the first point of contact for any customer queries.
- Engage with potential customers, delivering tours of facilities and up selling gym memberships and activities.
- Responsible for data capture from each customer interaction to strengthen the Trust’s databases. Ensure data collected is in compliance with GDPR.
- Adhering to a company’s policies and procedures at all times when assisting customers
- Ability to work as part of a team
**Essential experience**
- Minimum of 1 year working in a sales and/or customer service environment
**Skills and abilities**
- Personable and friendly with excellent communication and interpersonal skills, ability to relate to people at different levels
- Flexible and adaptable, able to work under pressure and to problem solve
- Commercial awareness and confidence with financial data
- Excellent numerical and IT skills
- Organised and motivated
- Pro-active, able to identify opportunities to upsell with the confidence to do so in an appropriate manner
- The ability to remain calm and polite when dealing with complaints or challenging situations
- Strong problem-solving skills to determine the best possible solutions for any customer issues
- Some knowledge or an interest in the sports sector desirable but not essential.
If you are interested in joining our team, please get in touch
**Job Type**: Part-time
Part-time hours: 20 per week
**Salary**: From £21,909.00 per year
Work Location: In person
-
Customer Service Assistant
7 months ago
Cheltenham, United Kingdom Asda Express Full time**Role**:Customer Service Assistant **Location**:Cheltenham, GL52 6HZ **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...
-
Customer Service Assistant
2 weeks ago
Cheltenham, United Kingdom Euro Garages Full time**Role**: Customer Service Assistant **Location**: Cheltenham, GL52 4SA **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.05 above 18 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...
-
Customer Service Assistant
2 weeks ago
Cheltenham, United Kingdom Euro Garages Full time**Role**: Customer Service Assistant **Location**: Cheltenham, GL52 6HZ **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.05 above 18 **Bonus Scheme**: Quarterly Bonus Incentive! We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...
-
Customer Service Assistant
2 weeks ago
Cheltenham, United Kingdom EG Group Full time**Role**: Customer Service Assistant **Location**: Cheltenham, GL52 4SA **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.05 above 18 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...
-
Customer Service Assistant
2 weeks ago
Cheltenham, United Kingdom EG Group Full time**Role**: Customer Service Assistant **Location**: Cheltenham, GL52 6HZ **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.05 above 18 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...
-
Customer Service Assistant
3 weeks ago
Cheltenham, United Kingdom Euro Garages Full time**Role**: Customer Service Assistant **Location**: Cheltenham, GL52 6HZ **Hours**: Part-Time Hours Available **Hourly Rate**: £9.50 per hour **Bonus Scheme**: Quarterly Bonus Incentive! What will my role look like? As a Customer Service Assistant you will be the face and voice of our Petrol Forecourts and your main priority will be to ensure that our...
-
Customer Service Assistant
7 months ago
Cheltenham, United Kingdom Asda Express Full time**Role**:Customer Service Assistant **Location**:Cheltenham, GL52 6HZ **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Upto £10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: ASDA Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail...
-
Customer Service Assistant
2 weeks ago
Cheltenham, United Kingdom G4S Full timeMain Responsibilities**G4S CUSTOMER SERVICES ASSISTANT** **Cheltenham, GL51 0EX** **40hrs, Full Time, Permanent** **£19,893.24 per annum** As a leading Facilities Management company, G4S FM improves the lives of millions of people across the UK and Ireland by creating productive, safe and smooth working environments. We support the efficient delivery of...
-
Customer Service Assistant
7 months ago
Cheltenham, United Kingdom The Cheltenham Trust Full timeAre you a customer service assistant looking for a new role? Do you enjoy welcoming customers and members and helping them make the most of their visit? Do you have customer service, reception, front desk or sales and service experience? We are looking for a reliable, enthusiastic individuals, who will enjoy working as part of our team to provide...
-
Customer Service Assistant
2 weeks ago
Cheltenham, United Kingdom The Cheltenham Trust Full timeAre you a customer service assistant looking for a full time position? Would you like to join a diverse workplace, where you will be the first point of contact for customer queries about our venues, cafés and bars, hires, tickets and memberships? If this sounds like you, we look forward to hearing from you. We are looking for reliable, enthusiastic...
-
Customer Service Assistant
2 weeks ago
Cheltenham, United Kingdom The Cheltenham Trust Full timeAre you a Customer Service Assistant looking for regular work, 30 hours per week? Would you like to join a diverse workplace, where one day you will be the first point of contact for customer queries about our venues, café bar, cafe operations, tickets and memberships and the next you will engage with customers at different events run by the Trust? If...
-
Customer Service Assistant
7 months ago
Cheltenham, United Kingdom The Cheltenham Trust Full timeAre you a customer service assistant looking for a new role? Do you enjoy welcoming customers and members and helping them make the most of their visit? Do you have customer service, reception, front desk or sales and service experience? We are looking for a reliable, enthusiastic individuals, who will enjoy working as part of our team to provide...
-
Customer Service Assistant/sales Assistant
2 weeks ago
Cheltenham, United Kingdom Shell Little Waitrose Cheltenham Full timeOur Customer Service Champions make sure that our service station is always a welcoming place for customers. They keep it clean and safe, with everything working well. Above everything, they enjoy helping customers to have a great day. Responsibilities include: - Welcoming and greeting customers. - Providing great customer satisfaction through excellent...
-
Customer Service Assistant/sales Assistant
2 weeks ago
Cheltenham, United Kingdom Shell Little Waitrose Cheltenham Full timeOur Customer Service Champions make sure that our service station is always a welcoming place for customers. They keep it clean and safe, with everything working well. Above everything, they enjoy helping customers to have a great day. Responsibilities include: - Welcoming and greeting customers. - Providing great customer satisfaction through excellent...
-
Casual Customer Service Assistant
2 weeks ago
Cheltenham, United Kingdom The Cheltenham Trust Full timeAre you a Customer Service Assistant looking for casual, flexible work, to fit around your studies or other commitments? Would you like to join a diverse workplace, where one day you will be the first point of contact for customer queries about our venues, café bar, café operations, tickets and memberships and the next you will engage with customers at...
-
Customer Service Assistant Level 1
2 weeks ago
Cheltenham, United Kingdom Wilko Full time**Customer Service Assistant Level 1**: - Hourly Rate - ** 10.00** - Location - ** Cheltenham (2)** - Contract Type - ** Temporary** - Hours / Specific Hours - ** / working 4 over 7 days;** **3 hour long shifts;** **main working hours 6.00 pm - 9.00 pm;** **working usually Wednesday, Thursday, Friday and Saturday;** **overtime available** **The...
-
Customer Service Assistant
2 weeks ago
Cheltenham, United Kingdom Britbet Racing LLP Full time**We are looking for Cheltenham Racecourse staff to work in our public areas, restaurants and hospitality boxes. This is an ongoing Customer Service based role within our betting team at Cheltenham, with the option to work at our racecourse in the area and beyond! No prior experience needed, training is provided and paid.** **Why work for us at...
-
Customer Service and Data Assistant
4 weeks ago
Cheltenham, Gloucestershire, United Kingdom i2i Recruitment Full timeAbout the Role:i2i Recruitment is seeking a highly organized and detail-oriented Customer Service and Data Assistant to support our team in Cheltenham. This is an excellent opportunity for individuals looking to develop their administrative skills and gain experience in a dynamic environment.Key Duties:Manage data entry and upload files accurately.Utilize...
-
Customer Service Specialist
4 months ago
Cheltenham, Gloucestershire, United Kingdom beBee Professionals Full time £20,000 - £30,000Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Cheltenham, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Responsibilities:Provide top-notch customer service...
-
Customer Service
7 months ago
Cheltenham, United Kingdom Hunt 4 Employment Full timeAn amazing opportunity has arisen to work through Hunt 4 Employment. We are recruiting on behalf of our well established, prestigious client. While working through Hunt 4 Employment you can expect to receive the following benefits -Are you an administrator looking for your next challenge? are you proficient using Microsoft Excel and Word? if the answer is...