Customer Support Officer
2 weeks ago
**Location**: York City Centre
- **Type of Work**:Temporary
- **Hours**: Full Time
- **Salary**: 11.77 per hour
- **Start date**: 27/07/2023
- **Duration**: until the end of November 2023
We are WorkwithYork and we are working with our client to find a Customer Support Officer.
This is a full time temporary assignment until the end of November, potentially longer, with the opportunity to go permanent. The role is based just outside of York City Centre. The hours are Monday - Friday and the pay rate is £11.77 per hour.
This role involves:
- Managing mailboxes
- Handling incoming and outgoing customer calls
- Logging repairs and requests
- Booking appointments
**You will need**:
- Previous experience working on phones
- Good customer service skills, courteous and empathetic
- Ability to quickly build a rapport
- Good communication skills, excellent vocal delivery
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