Delivery Lead

4 weeks ago

Salford, United Kingdom Bupa Global Full time

Delivery Lead

**Job Description**:
**Delivery Lead**

**Manchester, Leeds or Staines**

**Flexible / Hybrid working options (e. g. up to 3 days WFH)**

**Permanent**

**Competitive salary + bonus + fantastic benefits**

**37. 5 hours per week**

Here you'll be welcomed. We chion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world.

Working in our UK support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

**Role Overview**:
In this role you will be responsible for delivery of change initiatives or workstreams of larger complex change projects. With the customer experience at the heart of decisions you will be responsible for delivering defined business benefits and outcomes while closely managing cost of delivery.

**What you'll do**:

- Leadership of planning, shaping and management of change initiatives or workstreams in line with the identified delivery methodology
- Create and manage optimised project plans, budgets, critical success factors and key milestones for all workstreams
- Lead appropriate project and workstream teams, negotiating and influencing with resource managers to ensure they are optimised to achieve the agreed outcomes
- Encourage effective working relationships with colleagues across Bupa and third parties, motivating them to gain commitment, support and resource to deliver project work
- Effectively engage and manage vendors, focussing on strong delivery capability and cost efficiency opportunities for the initiative
- Successfully coordinate the initiative and its dependencies, ensuring clear management and control of scope, budget and quality. Setting the team cadence and flow, ensuring a consistent and sustainable delivery of activity
- Agree responsibilities clearly with individual delivery team members

**What you'll bring**:

- Substantial experience in business and IT change
- Results oriented and focussed on adding value to Bupa. Strong commercial acumen and broad business awareness
- Be able to demonstrate strong stakeholder management skills across a wide range of different senior stakeholders
- Ability to thrive in pressurised environments, with a clear approach to decision making and tenacious approach to problem solving, constantly searching, and striving for effective solutions
- Demonstrate a tenacious approach to problem solving, constantly striving for effective solutions with the customer at the heart of everything
- Experienced in risk, resource, and cost/benefit management.
- Experience of multiple business and IT project delivery methodologies (e.g., MSP, Prince2, Agile, SDLC).

**Why Bupa?**

We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.

Our benefits are driven by what matters to our people. It's important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. You will be eligible for:

- **25 days holiday, increasing through length of service, with option to buy or sell**
- **Bupa health insurance as a benefit in kind**
- **An enhanced pension plan and life insurance**
- **Annual performance-based bonus**
- **Onsite gyms or local discounts where no onsite gym available**
- **Various other benefits and online discounts**

**Diversity and Inclusion**

Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We'll make sure you are treated fairly. That's why we're happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Whether you've found your feet or are discovering a new path.

Welcome to a place that celebrates you.

This isn't where you've been.

This is where you're going.

This is what we have belief in.

Time Type:
Full time
Job Area:
Locations:
Bupa Place, Staines - Willow House

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