Resource Planner
7 months ago
Health Partners is one the UK’s leading Occupational Health organisations, we combine expert advice and clinical services with smart systems to deliver impact driven health programs tailored to our client’s needs.
We have a new and exciting opportunity for an experienced Resource Planner to join our Mobile Units team. Working as part of the central functions team you will be used to working in a fast paced, agile environment.
As a Resource Planner you will be an integral part of a team to coordinate escalated cases returned by our screening staffs including liaising with our case management and clinical teams and updating records in accordance with the escalation outcome and scheduling of any actions
This role is a Monday to Friday position, working 37.5 hours a week between the hours of 8am and 6pm on a rota basis. You will be working on a hybrid model with half the week working from home and the remaining days at our head office in Solihull.
What you'll be doing:
- Working within a team to identify and plan efficient service delivery on a national scale, ensuring site visits and schedules are planned to optimal utilisation, in turn ensuring best value to our customer’s needs
- Allocation of resources (People and Equipment) within our team scheduling portal
- Liaising with customer coordinators and their employees, monitoring the completion of schedules and escalating where those are not filling to expected levels.
- Collation of information for handover to our national screening staff
- Compilation of regular attendance & activity reports to meet client requirements
- Assist with raising monthly invoice requisitions
What we offer
One of the best things about joining Health Partners is our rewards package. We appreciate the people who work with us and our rewards package is reviewed regularly to reflect that. You can expect to receive:
- Competitive annual salary dependent on qualifications and experience
- Contributory pension scheme
- Health Cash Plan
- Life Assurance
- Starting on 25 days annual leave plus bank holidays which increases with length of service
- Discounted Gym membership
- Cycle to work schemes
- Additional benefits including flu vaccinations, eyecare and professional registration fees paid
- Full access to discounts on Perkbox
Health Partners are extremely proud to support the needs of our employees and as such understands everyone has individual work and home life responsibilities. We’re happy to discuss flexible working arrangements for this role, should this be a requirement for you.
About Health Partners
With over 750 employees working with over 400 clients we pride ourselves on developing strong partnerships with our clients, getting to the heart of their individual challenges and needs; tailoring occupational health packages to suit them.
Our people are important to us and as we take care of our clients, we also make sure that we are taking care of every single person who works with us. So, when you join us, we promise to put our support behind you and your career.
You’ll work in an open and supportive environment where you’ll be developed, challenged and encouraged to move around to achieve even bigger and better things. You’ll learn from the expertise of our senior leaders, from the best in our business.
Diversity and Inclusion forms an integral part of everything that we do, bringing together the best talent, helping people to realise their full potential by being yourself at work and delivering an outstanding service to everyone - regardless of difference.
We look forward to you joining our team.
**Job Types**: Full-time, Permanent
**Salary**: £20,725.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
- Work from home
Schedule:
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Solihull: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (required)
Work Location: In person
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